Operations Strategy & Analytics Analyst

Lotte Duty Free Singapore; Singapore; On-site; SGD 47,000 - 74,000; Full time

Benefits offered by this job

Annual leave 14–18 days

Medical insurance

Hospitalization and surgery coverage

Dental insurance

Performance bonuses

Job summary

Lotte Duty Free Singapore is seeking a Business Operations Analyst to support the Operations team in optimizing offline channels and managing partner relationships. You will analyze data, negotiate operation expenses with vendors, and contribute to business development efforts from an Operations perspective.

Responsibilities include governance, reporting, and collaboration with internal and external stakeholders to drive process improvements, cost efficiency, and performance metrics across the

Qualifications

• 1-2 years related business analyst experience in FMCG Retail / Travel Retail.
• Proficient in Microsoft Office and Excel with reporting capabilities.

Responsibilities

• Contribute to projects to improve processes, governance and performance management.
• Analyze data to support decisions, identify trends, and provide solutions.
• Create reports/presentations for executive audiences with findings and recommendations.
• Assist with market research and analysis for management decisions.
• Provide sales reports to support sales strategies and KPI tracking.

Skills

Data analysis

Stakeholder communication

Attention to detail

Education

Diploma / Degree in relevant discipline

Tools

Excel

Power BI

Job description

Lotte Duty Free Singapore is seeking a Business Operations Analyst to support the Operations team in optimizing offline channels and managing partner relationships. You will analyze data, negotiate operation expenses with vendors, and contribute to business development efforts from an Operations perspective.

Responsibilities include governance, reporting, and collaboration with internal and external stakeholders to drive process improvements, cost efficiency, and performance metrics across the