Operations & Quality Assurance (QA) Executive

HWA INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

HWA International School PTE. LTD. seeks a QA Executive to lead development, monitoring and review of QA procedures, ensuring accurate recording and storage of QA records and documentation, and providing administrative support to the QA structures.

The role requires autonomous work, direction to colleagues, and effective communication. You will support QA activities, manage QA literature and reports, and liaise with Academic team to manage Curriculum in SMS.

Qualifications

• Bachelor’s degree in a relevant field with 2 years QA or related experience.
• Self-motivated, versatile and result-oriented.
• Strong attention to detail and effective written/spoken communication.

Responsibilities

• Support QA and enhancement activities throughout the School.
• Produce QA literature, reports and other documentation.
• Prepare executive summaries for management and audiences.
• Liaise with Academic team to manage Curriculum in SMS.
• Act as Secretary to EXCO board/committees.
• Provide staff training on QA procedures.
• Maintain accurate records of programme schedules and review dates.
• Assist with student support matters.

Skills

Quality assurance

Documentation

Training

Communication

Education

Bachelor's degree

Job description

The QA Executive is a key appointment in the department and takes a lead in the development, monitoring and review of QA procedures. The QA Executive is also responsible for ensuring the administration and accurate and appropriate recording and storage of QA records and associated documentation. He / She will also provide administrative support to the department and the QA structures of HWA as required.

This is a position of responsibility that requires the ability to work autonomously and to provide sound direction and guidance to colleagues, both junior and senior, in respect of quality assurance requirements and procedures.

Job Descriptions:

• Support quality assurance and enhancement activities throughout the School;
• Play an active role in ensuring that quality assurance and enhancement issues are appropriately considered throughout the School;
• Manage the production of relevant quality assurance literature, reports and other documentation;
• Prepare executive summaries of all relevant internal and external documentation and outputs, as required by management and other audiences;
• Prepare reports and other forms of assurance for the Academic Board and the Governing Bodies;
• Provide guidance in the development, implementation, monitoring and review of QA procedures, including in developing and delivering training sessions for staff;
• Keep accurate records of all approved programme schedules and relevant documents and dates in which they are due for their next review;
• Liaise with the Academic team for the management of the Curriculum set up on the Student Management System. Ensure that the programmes and related information are accurately uploaded onto the SMS as per the approved records;
• Act as Secretary to EXCO board and/or designated committees;
• Assist with student support matters as and when required;
• Any other such duty as deemed commensurate with the role.

Requirements:

• Bachelors’ degree with 2 years related work experience;
• Self-motivated, versatile, resourceful and result-oriented;
• Able to work in a fast-paced environment, multi-task and work independently with minimal supervision;
• Accuracy and attention to detail;
• A highly effective communicator, verbally and in writing.