Operations Quality Assurance Lead (6 month maternity cover)

barry callebaut chocolate asia pacific pte. ltd.; Shenton Way; On-site; SGD 110,000 - 150,000; Full time

Job summary

Barry Callebaut Asia Pacific Pte. Ltd. is seeking an Operations Quality Assurance Lead for a 6-month maternity cover. The role focuses on implementing quality management systems, conducting routine floor checks and supporting root cause analysis for daily issues.

The candidate will oversee GMP/GWP adherence, CCPs, OPRPs, sanitation, and pest control while training teams on quality procedures and driving continuous improvement. Strong HACCP knowledge and GFSI training are essential.

Qualifications

• Bachelor’s degree in chemistry, biology, microbiology or food science or engineering with QA experience.
• Minimum 5 years in food safety and HACCP training.
• Formal training in GFSI standards (FSSC22000 or BRC) is preferred.
• ASQ certification is a plus.
• Strong communication, analytical and leadership skills, with proficient Office suite.

Responsibilities

• Perform floor checks, ensure GMP, GWP and regulatory compliance.
• Lead quality incidents, root cause analysis and CAPAs as needed.
• Conduct daily checks on production, packaging, and warehouse areas.
• Provide OJT on quality procedures to manufacturing teams.
• Analyze quality data and report trends to the quality group.
• Support audits and food safety incident responses.

Skills

Quality systems

GMP

GWP

HACCP

GFSI

FSSC22000

BRC

ASQ

Leadership

Communication

Excel

PowerPoint

Education

Food science / Chemistry bachelor

Engineering with 5+ years QA

Tools

MS Office

Statistical software

Job description

About the job

The Operations Quality Assurance Lead is responsible for ensuring that all production shifts run in compliance to BC quality standards. This role involves developing and implementing shop floor quality management procedures, conducting routine checks, supporting RCA for daily issues and near misses, participating in statistical process control and daily sanitation checks. The Lead will collaborate with other departments to uphold product integrity and compliance with industry regulations.
This is a 6 months contract for Maternity cover.

About The Role
Support the implementation and maintenance of quality management systems and food safety systems for production, packing and warehouse operations

• High proportion of time spent on the floor with checks, to bring information back to the quality group through following a standardized daily routine. (BCOS DDS process per example)
• Oversee daily shop floor quality control activities including ensuring adherence to GMP, GWP and regulations.
• Conduct shift /area daily checks of production operations, finished products, CCPs, OPRPs, sanitation procedures, pest control and trends of product quality.
• Conduct on-going on-the-job training (OJT) of manufacturing, packing and warehouse teams on quality procedures, GMP, GWP, HACCP and foster a culture of quality and continuous improvement.
• Provide real time support to production, packing and warehouse teams to address quality issues. Guide teams on non-conformance and corrective action processes, ensuring timely resolutions for non-conforming and block products.
• Analyze quality data and prepare reports on a shift basis to identify trends and areas for improvement.
• Investigating complaints or issues related to respective departments. Helping to provide information to flesh out RCA and CAPAs
• Support the implementation and sustainability of corrective action associated with all gaps identified in the internal and external audits.
• Provide support for any food safety incident.
• Act as the operational bridge to assist with effective and efficient new and transferred product execution.
• Quality Culture advocate and conscience

About You

• Bachelor’s degree in chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree with 5 plus years in food quality assurance)
• A minimum of 5 years’ experience in food safety to include formal training in HACCP.
• Formal training in Global Food Safety Initiative (GFSI) food safety standards, preferably FSSC22000 or British Retail Consortium (BRC).
• ASQ certification a plus
• Strong written & verbal communication skills, analytical ability, leadership strengths and ability to work effectively with a team are required (computer software skills to include Word, Excel and PowerPoint required).
• Solid knowledge of HACCP, GMP, Pathogen Environmental Monitoring and Facility/Equipment Design.
• Strong interpersonal skills.
• Ability to multi-task, drive multiple projects to completion.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.