Operations Project Analyst — Analytics & AI Workflows

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Shopee Singapore Private Limited is seeking a motivated business analytics professional to join the Operations team. You will analyze performance, diagnose root causes, and design scalable solutions that improve efficiency across the buyer journey.

You will develop data-driven strategies, present findings to senior management, and lead cross-functional initiatives from concept to completion. Proficiency in Excel and PowerPoint is essential, with a willingness to explore AI-enabled workflows.

Qualifications

• 0-3 years of experience in business analytics, project management, or consulting.
• Strong problem-solving and data analysis skills.
• Good communication skills to manage cross functional project and senior stakeholders.
• Comfortable navigating ambiguity in a fast-paced environment, with a sense of ownership and accountability.
• Proficiency in Excel and PowerPoint.

Responsibilities

• Analyze operational performance, diagnose root causes, and design targeted, scalable solutions
• Develop operational strategies and present data-backed findings and recommendations to senior management
• Lead cross-functional collaboration to drive end-to-end execution of initiatives
• Monitor key operational metrics and continuously identify opportunities for improvement.
• Design and implement AI agent workflows to improve operational efficiency.

Skills

Data analysis

Problem solving

Communication

Ambiguity tolerance

Ownership

Excel

PowerPoint

Cross-functional collaboration

Tools

Excel

PowerPoint

Job description

Shopee Singapore Private Limited is seeking a motivated business analytics professional to join the Operations team. You will analyze performance, diagnose root causes, and design scalable solutions that improve efficiency across the buyer journey.

You will develop data-driven strategies, present findings to senior management, and lead cross-functional initiatives from concept to completion. Proficiency in Excel and PowerPoint is essential, with a willingness to explore AI-enabled workflows.