Operations & Process Improvement Analyst

Sentosa Leisure Management; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Sentosa Leisure Management invites an aspiring analyst to support operational excellence across the organisation. You will help plan operations, map processes, and maintain dashboards while coordinating small projects and reporting to management.

The role emphasizes data analysis, stakeholder engagement, and clear communication. You will learn process improvement techniques and gain hands-on experience in operations planning and change management within a dynamic leisure environment in Singapore.

Qualifications

• Degree with strong analytical thinking and problem-solving abilities.
• Background from diverse areas with internships or coursework in operations, analytics, or process improvement.
• Ability to learn and adapt processes quickly.

Responsibilities

• Develop operational plans, frameworks, and schedules.
• Maintain dashboards and tracking systems.
• Prepare regular reports on operational metrics.
• Support process improvement initiatives under supervision.
• Coordinate projects and track milestones.
• Engage with stakeholders to gather feedback.

Skills

Excel

Data analysis

Process mapping

Report writing

Stakeholder comms

Problem solving

Teamwork

Time management

PowerPoint

Power BI

Education

Any degree

Tools

Microsoft Excel

Microsoft PowerPoint

Power BI

Job description

Sentosa Leisure Management invites an aspiring analyst to support operational excellence across the organisation. You will help plan operations, map processes, and maintain dashboards while coordinating small projects and reporting to management.

The role emphasizes data analysis, stakeholder engagement, and clear communication. You will learn process improvement techniques and gain hands-on experience in operations planning and change management within a dynamic leisure environment in Singapore.