Operations Officer

CEREBRIUM CAPITAL PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Cerebrium Capital Pte. Ltd. is seeking a capable administrator to support fund and client operations in a fast-paced environment.

You will coordinate with clients, fund administrators, custodians, banks, brokers and auditors; manage onboarding, KYC reviews, payments, subscriptions, distributions and reporting, while maintaining meticulous records and ensuring regulatory compliance. Responsibilities include coordinating with investors and service providers, preparing payment instructions,

Qualifications

• Diploma or Degree with relevant administration/office management experience.
• High attention to detail and accuracy with schedules, documentation and numbers.
• Strong integrity and discretion; comfortable handling confidential information.
• Experience in MFO, asset management, financial services, accounting, legal or professional services preferred.

Responsibilities

• Coordinate with clients, fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents and other service providers.
• Support client onboarding, including collection, review and submission of KYC documents and supporting information.
• Assist with preparation of payment instructions to banks, ensuring completeness of operational details and follow-up where required.
• Assist with investor subscriptions, redemptions, transfers, distributions and related follow-up matters.
• Support client queries and operational coordination on distributions, cash movements and payment statuses.
• Maintain records of key fund matters and investor communications and follow-up items.
• Place trade instructions with banks, brokers or custodians and follow up on execution and confirmations.
• Assist on onboarding reviews including KYC checks, source of wealth reviews and screening follow-up.

Skills

Attention to detail

Discretion

Multitasking

Prioritization

Follow-through

Education

Diploma or Degree in relevant field

Tools

Microsoft Office

Job description

Key responsibilities

1. Fund and Client Support
   • Coordinating with clients, fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents and other service providers.
   • Supporting client and investor onboarding, including collection, review and submission of KYC documents and supporting information.
   • Assisting clients with the preparation of payment instructions to banks, including providing relevant payment details, checking operational information for completeness, and coordinating follow-up with banks, custodians, administrators or clients where required.
   • Assisting with investor subscription, redemption, transfer, distribution, cash proceeds and contract note follow-up matters.
   • Supporting client queries and operational coordination where investors require information on distributions, redemption proceeds, cash movements, payment status or related documentation.
   • Maintaining records of key fund matters, investor communications, operational instruction sand outstanding follow-up items.
   • Placing trade instructions with banks, brokers or custodians based on instructions received from the RM / investment manager, and following up on trade execution, settlement, confirmations and related operational matters.
   • Assisting with client and investor onboarding reviews, including KYC documentation, accredited investor checks, source of wealth / source of funds review and screening follow-up.
2. Reporting / Operations /Administration
   • Supporting onboarding of banks, brokers, custodians, relationship managers and external counterparties.
   • Preparing and coordinating account opening, account maintenance, authorized signatory updates, trading authority, LPOA, SFTP / data feed access and reporting access arrangements.
   • Acting as a point of contact between fund administrators and investors for new subscriptions into the company's sub-funds.
   • Assisting with investor onboarding into the fund administrator's onboarding process, including coordination of subscription documents, KYC information, supporting documents and follow-up queries.
   • Coordinating with investors, fund administrators and internal stakeholders to ensure subscription onboarding matters are followed up and completed.
   • Liaising with technology vendor and other reporting platforms or service providers on reporting access, SFTP setup, data feeds and consolidation matters.
   • Acting as a central point of coordination between management, clients, fund administrators, banks, brokers ,custodians, auditors, compliance consultants and other service providers.
3. Ad-hoc / operational projects
   • Assist with operational initiatives such as process improvements, document template standardization, vendor onboarding, and office set-up changes.
   • Provide ad-hoc administrative support to investment/operations/compliance teams as assigned.

Requirements

• Diploma or Degree with relevant experience in administration/office management; experience in an MFO, asset management, financial services, accounting, legal, or professional services environment is preferred.
• Strong attention to detail and accuracy (especially for schedules, documentation, and numbers).
• High integrity and discretion; comfortable handling confidential information.
• Strong multitasking, prioritization, and follow-through skills in a fast-paced, high-accountability setting.
• Proficient in Microsoft Office (Excel, Word, Outlook).