Operations Manager & Process Improvement Leader

ONE JEM PTE. LTD.; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

ONE JEM PTE. LTD. in Singapore is seeking an experienced Operations Leader to shape and drive performance across the organization.

You will develop strategic plans, align with corporate goals, and build a high-performing team capable of delivering sustainable results. You will collaborate with senior management to define KPIs, forecast resource needs, and lead cost optimization while ensuring efficient processes and continuous improvement across all functions.

Responsibilities

• Develop and implement operational strategies aligned with the organization's goals and objectives.
• Collaborate with senior management to define operational KPIs and targets.
• Identify opportunities for process improvement and cost optimization.
• Allocate resources effectively to meet operational needs, including personnel, equipment, and materials.
• Optimize resource utilization to maximize efficiency and minimize waste.
• Forecast resource requirements based on business demand and growth projections.
• Analyze existing processes and workflows to identify inefficiencies and bottlenecks.
• Implement process improvement initiatives to streamline operations and enhance productivity.
• Monitor process performance and KPIs to ensure continuous improvement.
• Recruit, train, and mentor operational staff to build a skilled and motivated team.
• Delegate responsibilities and tasks to team members, ensuring alignment with operational objectives.
• Provide coaching and performance feedback to support professional development and growth.
• Develop and manage the operational budget, forecasting expenses and allocating resources effectively.
• Identify cost-saving opportunities and implement cost-control measures to optimize operational spending.
• Monitor financial performance against budgetary targets and report variances to senior management.

Job description

ONE JEM PTE. LTD. in Singapore is seeking an experienced Operations Leader to shape and drive performance across the organization.

You will develop strategic plans, align with corporate goals, and build a high-performing team capable of delivering sustainable results. You will collaborate with senior management to define KPIs, forecast resource needs, and lead cost optimization while ensuring efficient processes and continuous improvement across all functions.