Operations Manager - Fitness Gym

saitech international pte. ltd.; Singapore; Sur place; SGD 33 000 - 56 000; Plein temps

Avantages offerts par ce poste

Career growth opportunities with培训 and

Team rewards and events

Résumé du poste

Saitech International is seeking a capable fitness centre operations lead to guide daily operations, drive team performance, and deliver outstanding member service in Singapore. You will manage facilities, schedules, class offerings, cash handling, vendor relations, and compliance, while pursuing business growth and a positive, high-energy culture.

This full-time role requires hands-on leadership, strong communication, and the ability to motivate staff across shifts at Marine Parade / Clark

Qualifications

• Minimum 2 years of managerial experience in a relevant setting.
• At least 2 years of customer service experience preferred.
• Proven ability to develop team members and identify talent for growth.
• Demonstrated capability to influence and deliver measurable improvements.
• Strong communication and writing skills to facilitate clear team and stakeholder interactions.
• Ability to motivate and inspire teams to achieve high performance.
• Analytical thinking skills to assess situations and make logical decisions.
• Willingness to perform physical tasks such as re-racking weights.

Responsabilités

• Oversee maintenance of fitness facilities and equipment to guarantee operational safety and functionality.
• Manage staff shift schedules to maintain adequate coverage and smooth club operations.
• Coordinate group class schedules and manage freelance trainers to optimize offerings and member engagement.
• Handle daily club transactions accurately to maintain financial integrity.
• Follow up on digital leads to convert prospects into active members and boost sales.
• Ensure compliance with brand standards and government regulations to uphold club reputation and legal requirements.
• Deliver excellent member service by leading the team to meet and exceed customer expectations.
• Manage vendor relationships and inventory to ensure availability of necessary supplies and equipment.
• Take initiative to address additional duties, solve operational problems, and support club development.
• Provide strong leadership by exemplifying company values and maintaining high visibility within the club.
• Drive the club to achieve operational KPIs and targets through effective team management and process adherence.
• Implement and monitor operating frameworks and SOPs consistently across the club.

Connaissances

Leadership

Staff management

Customer service

Communication

Analytical thinking

IT skills

Team motivation

Outils

IT systems

Description du poste

Job Summary

Lead and manage daily operations of a fitness centre, driving team performance, member satisfaction, and operational excellence while implementing innovative solutions to achieve business growth.

Responsibilities

• Oversee and ensure timely maintenance of fitness centre facilities and equipment to guarantee operational safety and functionality
• Manage staff shift schedules to maintain adequate coverage and smooth club operations
• Coordinate group class schedules and manage freelance trainers to optimize class offerings and member engagement
• Handle daily club transactions accurately to maintain financial integrity
• Follow up on digital leads to convert prospects into active members and boost sales
• Ensure compliance with brand standards and government regulations to uphold club reputation and legal requirements
• Deliver excellent member service by leading the team to meet and exceed customer expectations
• Manage vendor relationships and inventory to ensure availability of necessary supplies and equipment
• Take initiative to address additional duties, solve operational problems, and support club development
• Provide strong leadership by exemplifying company values, promoting cultural awareness, and maintaining high visibility within the club
• Drive the club to achieve operational KPIs and targets through effective team management and process adherence
• Implement and monitor operational frameworks and standard operating procedures consistently across the club

Preferred competencies and qualifications

• Minimum 2 years of managerial experience in a relevant setting
• At least 2 years of customer service experience preferred
• Proven ability to develop team members and identify talent for growth
• Demonstrated capability to influence and deliver measurable improvements
• Strong communication and writing skills to facilitate clear team and stakeholder interactions
• Ability to motivate and inspire teams to achieve high performance
• Analytical thinking skills to assess situations and make logical decisions
• Quick learner of IT programs and operational processes
• Willingness to perform physical tasks such as re-racking weights

Other Information

Salary range: $3,000.00 - $5,000.00 per month with commission pay
Employment type: Full-time, If Contract (24 months)
Work schedule: Monday to Friday, with weekend availability
Career growth opportunities with training and development programs
Supportive and fun work culture with team rewards and events

Work location: Marine Parade / Clark Quay

Job posted by

Bhanu Rajan

Saitech International
EA Regn No: R1106079