Operations Manager

UNITED MEDICARE PTE LTD; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

UNITED MEDICARE PTE LTD in Singapore is seeking a seasoned procurement professional to lead sourcing, inventory management, and vendor relations within our healthcare operations. You will negotiate contracts, manage budgets, and ensure timely availability of medicines, PPE, and equipment to support patient care.

The role requires at least 8 years of relevant experience, a Bachelor/Diploma in a related field, and strong leadership and cross-functional collaboration with nursing, finance, and

Qualifications

• Minimum Bachelor Degree or Diploma in a related discipline.
• At least 8 years of relevant work experience in procurement.
• Experience in healthcare or hospital supply chains is a plus.
• Strong negotiation and contract management skills.

Responsibilities

• Identify, evaluate, and select suppliers for medical and non-medical supplies.
• Negotiate contracts, pricing, and terms with vendors.
• Ensure continuous supply of critical items without shortages.
• Oversee inventory levels to prevent overstocking or stockouts.
• Coordinate with nursing and operations to forecast demand.
• Maintain relationships with suppliers and monitor performance.
• Coordinate Front Office & transport support and emergency procurement when needed.
• Ensure compliance with healthcare regulations and maintain audit-ready records.

Skills

Procurement management

Vendor management

Inventory management

Budget & cost control

Cross-functional coordination

Leadership

Communication

Education

Bachelor Degree / Diploma in related discipline

Job description

1. Procurement & Sourcing

Identify, evaluate, and select suppliers for medical and non-medical supplies (e.g., medications, PPE, food, cleaning supplies, equipment).

Negotiate contracts, pricing, and terms with vendors.

Ensure continuous supply of critical items without shortages.

2. Inventory Management

Oversee inventory levels to prevent overstocking or stockouts.

Implement inventory control systems and regular audits.

Coordinate with nursing and operations teams to forecast demand.

3 . Vendor Management

Maintain strong relationships with suppliers and service providers.

Monitor vendor performance (quality, delivery, pricing).

Resolve issues related to delays, quality concerns, or discrepancies.

4 . Compliance & Quality Assurance

Ensure all purchases comply with healthcare regulations and standards.

Verify that medical supplies meet safety and regulatory requirements.

Maintain proper documentation for audits and inspections.

5. Budget & Cost Control

Develop and manage procurement budgets.

Identify cost-saving opportunities without compromising quality of care.

Track spending and prepare procurement reports.

6. Coordination & Communication

Work closely with nursing staff, finance, and administration.

Align procurement activities with patient care needs and operational priorities.

Support emergency procurement during critical situations (e.g., outbreaks).

7. Front Office & Transport

Oversee the Front Office function, such as call inquiries and visitor management.

Ensure staff in the operation teams are trained and competent.

Work with Centralised Transport Services (CTS) to ensure residents' transport needs for medical appointments are met.

Work with CTS to ensure that transport resources are efficiently used.

Maintain a record of transport requests and communicate with CTS for the fulfillment of these requests.

Others

• Take on special project e.g., Contract Management, Special Business Development, Procurement
• Undertake any other responsibilities as directed by Management of the Company

Requirement Qualification

• Bachelor Degree/Diploma in related discipline

Experience

• At least 8 years of relevant work experience

Leadership, Functional Competencies, Professional License

Communication and relationship management skills

Leadership skills