Pacific Basin is one of the world’s leading owners and operators of modern Handysize and Supramax dry bulk ships. We are listed in Hong Kong and operate globally with a fleet of over 260 ships trading worldwide. Our team comprises about 4,300 seafarers and over 400 shore staff in 14 key locations around the world.
Job Title - Operations Manager, Singapore
Department - Operations
Reporting Line - Head of Operations, Singapore
Role Summary
The Operations Manager will take ownership of the commercial and operational management of a fleet of owned and chartered dry bulk vessels, managing voyages independently from fixture through to completion.
The role is responsible for delivering safe, efficient and profitable voyage outcomes through effective voyage planning, execution and optimisation. It requires strong commercial and operational judgement, particularly in managing complex dry bulk, parcel and breakbulk cargo operations, while protecting and maximising voyage contribution.
The successful candidate will work closely with vessels, customers, commercial teams and other stakeholders across the maritime supply chain. The role will also provide guidance and operational support to less-experienced Operators and contribute to the continuous improvement of operational processes, systems and working practices..
Responsibilities
- Take ownership of the commercial and operational management of a fleet of owned and chartered dry bulk vessels, managing voyages independently from fixture through to completion.
- Deliver safe, efficient and profitable voyage outcomes through effective voyage planning, execution and optimisation, with a strong focus on protecting and maximising voyage contribution.
- Apply sound commercial and operational judgement to optimise vessel performance, speed, bunker consumption, port operations and overall voyage efficiency.
- Manage dry bulk, parcel and breakbulk cargo operations, including complex voyages involving multiple cargo parcels, shippers and receivers, port rotations and associated Charter Party requirements.
- Coordinate closely with charterers, shippers, brokers, agents, port authorities, vessel Masters and other stakeholders across the maritime supply chain.
- Build and maintain strong relationships with customers and business partners to ensure the effective application of Charter Party requirements, high service standards and positive long-term commercial relationships.
- Manage key aspects of voyage operations, including cargo planning, bunker management, voyage performance, claims and other critical operational and financial activities.
- Anticipate and proactively manage operational and commercial risks, taking ownership of complex issues and escalations and ensuring timely resolution to minimise disruption, avoidable cost and commercial exposure.
- Monitor vessel and voyage performance, identify deviations from plan and take appropriate corrective action to improve efficiency and commercial outcomes.
- Develop strong working relationships with regional Port Captains and other key internal stakeholders to support safe and effective vessel operations.
- Represent the company professionally through engagement with customers, brokers and market participants, strengthening commercial relationships and identifying opportunities to create operational and commercial value.
- Provide guidance, coaching and operational support to Operators, sharing experience and lessons learned to strengthen capability and consistency across the Operations team.
- Contribute to the continuous improvement of operational processes, systems and working practices, using operational experience and voyage data to identify recurring issues and opportunities for improvement.
- Contribute to a high-performing and collaborative team culture while maintaining the highest standards of safety, compliance, accountability and professionalism.
Skills Capabilities & Qualifications
- University graduate in a relevant discipline, preferably Shipping, Maritime Studies, Logistics or Supply Chain, or equivalent relevant seagoing experience.
- Ideally 5+ years’ relevant experience in dry bulk voyage and time charter operations, or demonstrated equivalent experience operating at a senior level.
- Demonstrated ability to independently manage dry bulk voyages from fixture through to completion, including complex and time-critical operational situations.
- Proven experience in parcel and breakbulk cargo operations, including managing multiple cargo parcels, stakeholders, port rotations and associated Charter Party obligations.
- Strong knowledge and experience of dry bulk ports, terminals and trading patterns.
- Strong practical understanding of Charter Party requirements and their application to voyage execution, including cargo operations, notices, vessel performance, bunkers, port operations and associated commercial exposures.
- Strong commercial judgement with the ability to identify operational efficiencies, cost-saving opportunities and opportunities to maximise voyage contribution.
- Demonstrated ability to anticipate operational risks, manage complex issues and escalations, and provide timely and commercially sound solutions.
- Experience with maritime business and voyage management systems, preferably IMOS, together with strong digital and analytical capability.
- Demonstrated ability to support, coach and develop less-experienced Operators, sharing knowledge and promoting consistent operating standards.
- Excellent written and verbal communication skills, with a high level of English proficiency and the confidence to communicate effectively with vessels, owners, charterers, brokers, agents and internal commercial teams.
- Strong commitment to safe, compliant and responsible vessel operations.
- Willingness to travel regionally and internationally when required.
- Applicants must have the right to work in Singapore.
Attributes, Personality
- Reliable and collaborative team player who can work effectively across desks, functions, offices and time zones within an international organisation.
- Customer-focused, proactive and adaptable.
- Commercially minded, with sound judgement and a practical approach to problem-solving.
- Able to anticipate risks and remain effective in complex and time-critical operational situations.
- Strong sense of ownership, accountability and professionalism.
- Energetic and self-motivated, with the initiative required to perform effectively in a fast-paced international shipping environment.
- Committed to sharing knowledge and contributing to a consistent, high-performing Operations team.
All applications will be treated in strict confidence and used solely for recruitment purposes.