Operations Lead: Visitor Experience & Safety

PERSOL; Singapore; Sur place; SGD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Half yearly Performance Bonus

Résumé du poste

PERSOL at Napier MRT Station in Singapore is seeking a hands-on supervisor to oversee daily operations and ensure safe, efficient visitor experiences. You will report incidents, manage exceptions, and coordinate with stakeholders to keep the Operations Centre functioning smoothly.

The role requires at least 2 years of supervisory experience, ability to work rotating shifts, and a solid understanding of service operations. A proactive approach to emergencies and continuity planning is essential.

Qualifications

• 2+ years of supervisory experience.
• Good understanding of service operations.
• Experience in handling emergency situations.
• Ability to work shifting hours.

Responsabilités

• Ensuring daily smooth operations
• Reporting incidents and non-compliance to stakeholders promptly
• Submitting daily, monthly and ad-hoc reports on time
• Handling emergencies without disrupting Operations Centre functions
• Supporting business continuity plans, fire drills and evacuations
• Supervising and conducting periodic checks
• Carrying out other daily operational and administrative duties

Connaissances

Supervisory Experience

Service Operations

Emergency Handling

Shift Work

Description du poste

PERSOL at Napier MRT Station in Singapore is seeking a hands-on supervisor to oversee daily operations and ensure safe, efficient visitor experiences. You will report incidents, manage exceptions, and coordinate with stakeholders to keep the Operations Centre functioning smoothly.

The role requires at least 2 years of supervisory experience, ability to work rotating shifts, and a solid understanding of service operations. A proactive approach to emergencies and continuity planning is essential.