Operations Lead: Staff, Scheduling & Quality

AIC TRADERS PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

AIC TRADERS PTE. LTD. is seeking a Supervisor to oversee daily operations and supervise operational staff. The role involves staff deployment, scheduling, attendance monitoring, and ensuring compliance with company SOPs and workplace safety requirements.

You will provide on-the-job training, conduct site inspections, coordinate with clients, monitor equipment usage, and maintain operational records. The successful candidate will support management in improving efficiency and service quality.

Responsibilities

• Supervise and coordinate daily work activities and staff deployment.
• Prepare work schedules and allocate duties according to operational requirements.
• Monitor staff attendance, punctuality, performance, and work quality.
• Provide guidance and on-the-job training to employees.
• Conduct site inspections and ensure service standards are maintained.
• Coordinate with clients and address operational requests and feedback.
• Monitor the proper use of equipment, tools, and materials.
• Maintain attendance, inspection, and operational records.
• Report operational issues and staff matters to management.
• Ensure compliance with company policies, SOPs, and workplace safety requirements.
• Assist management in improving operational efficiency and service quality.

Job description

AIC TRADERS PTE. LTD. is seeking a Supervisor to oversee daily operations and supervise operational staff. The role involves staff deployment, scheduling, attendance monitoring, and ensuring compliance with company SOPs and workplace safety requirements.

You will provide on-the-job training, conduct site inspections, coordinate with clients, monitor equipment usage, and maintain operational records. The successful candidate will support management in improving efficiency and service quality.