Operations Lead - Process Excellence & Team Performance

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; Presencial; SGD 90.000 - 120.000; Jornada completa

Descripción de la vacante

APBA TG HUMAN RESOURCE PTE. LTD. in Singapore seeks an experienced Operations Leader to oversee day-to-day outsourced project activities and drive process improvements. You will develop policies, coach teams, and optimise manpower to meet service demands.

The role emphasizes strong leadership, problem-solving, and the ability to implement best practices while ensuring health, safety, and regulatory compliance. Proactive KPI monitoring will inform management decisions.

Formación

• Bachelor's degree in a relevant field.
• 5 years of hands-on experience in ground operations management.
• Experience implementing process improvements and driving operational excellence.
• Knowledge of Six Sigma methodologies will be advantageous.
• Strong leadership, organizational, and problem-solving skills.

Responsabilidades

• Oversee day-to-day operations of outsourced projects.
• Develop and implement operational policies, procedures, and best practices.
• Lead, manage, and develop team performance through coaching and evaluations.
• Allocate and optimise manpower and resources to meet service demands.
• Review and improve workflows to enhance efficiency and productivity.
• Ensure service quality standards are met or exceeded.
• Drive corrective and preventive actions for quality issues.
• Ensure compliance with health, safety, and regulatory requirements.
• Manage vendor relationships to support effective service delivery.
• Monitor and report KPIs to management, with actionable insights.

Conocimientos

Ground operations management

Leadership

Process improvement

Problem solving

Coaching

Educación

Bachelor's degree

Descripción del empleo

APBA TG HUMAN RESOURCE PTE. LTD. in Singapore seeks an experienced Operations Leader to oversee day-to-day outsourced project activities and drive process improvements. You will develop policies, coach teams, and optimise manpower to meet service demands.

The role emphasizes strong leadership, problem-solving, and the ability to implement best practices while ensuring health, safety, and regulatory compliance. Proactive KPI monitoring will inform management decisions.