Operations Lead: Cleaning & Facilities

RecruitPedia Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading Environmental Services provider in Singapore is seeking an Operations Manager to oversee cleaning operations and ensure high service standards. Candidates should have a minimum of 3 years of operational experience, a strong customer service background, and the ability to lead teams effectively. The role involves coordination, compliance with safety guidelines, budget planning, and ensuring optimal cleaning processes. A valid Class 3 driving licence is required.

Qualifications

• Minimum 3 years of experience in Operations; Facilities Management or Cleaning industry preferred.
• Strong customer service background with a proven track record.
• Bilingual in English and one other major language.
• Hands-on, proactive, and able to work independently.
• Possess a valid Class 3 driving licence.

Responsibilities

• Oversee day-to-day cleaning operations to ensure high standards.
• Coordinate with Operations Director, Supervisors and Clients.
• Ensure compliance with safety guidelines.
• Support operational needs during events requiring enhanced cleaning.
• Assist in budget planning and cost control.
• Compile and analyze operational data for improvements.
• Develop and review operational plans.
• Manage stock, inventory, and maintenance schedules.
• Resolve operational or contractual issues promptly.
• Identify and report potential risks.
• Lead teams in responding to major incidents.

Skills

Customer service

Communication skills

Proactive attitude

Team leadership

Problem-solving

Job description

A leading Environmental Services provider in Singapore is seeking an Operations Manager to oversee cleaning operations and ensure high service standards. Candidates should have a minimum of 3 years of operational experience, a strong customer service background, and the ability to lead teams effectively. The role involves coordination, compliance with safety guidelines, budget planning, and ensuring optimal cleaning processes. A valid Class 3 driving licence is required.