Operations & Facilities Lead for Care Services

SINGAPORE RED CROSS SOCIETY; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

The Singapore Red Cross Society is seeking an Operations Executive to oversee the day-to-day operational and administrative functions of the Red Cross Home for the Disabled. You will ensure smooth facilities operation, asset management, regulatory compliance, vendor performance, safety, and support to residents, staff and visitors.

Key tasks include coordinating procurement, licenses, insurance, service contracts, budgeting support, and collaboration with Social Work, Nursing, Therapy and other

Qualifications

• Diploma in Business Administration, Facilities Management, Operations Management or a related discipline.
• At least 2 to 3 years of relevant experience in operations, facilities management or administration.
• Experience in healthcare, social service or residential care settings will be an advantage.

Responsibilities

• Coordinate and oversee the day-to-day operational requirements of the Home.
• Manage inventory records of donated items, consumables, and fixed assets.
• Verify goods received against delivery orders, POs, and invoices, liaising with vendors to resolve discrepancies.
• Administer the procurement process, including raising PRs, POs, quotations, and invoice verification.
• Monitor and coordinate the renewal of operational licences, permits, insurance policies, and service contracts.
• Liaise with building management on maintenance, repairs, housekeeping, pest control, landscaping, and facilities.
• Coordinate maintenance works, ensure timely rectification of operational issues, and monitor vendor performance.
• Support annual budgeting and expenditure tracking for operational and facilities-related expenses.
• Maintain proper filing of operational records, licences, maintenance reports, contracts, and SOPs.
• Administer petty cash reimbursement, operational expense claims, and office inventory replenishment.
• Prepare reports, statistics, and operational updates for management.
• Serve as the primary liaison with contractors, suppliers, service providers, and building management.
• Work closely with Finance on invoice processing, budget utilisation, and operational payments.
• Partner with Social Work, Nursing, Therapy, and other departments to support operational requirements.
• Assist in receiving visitors, contractors, auditors, and external stakeholders.
• Support organisational audits, accreditation exercises, and regulatory inspections.
• Review operational processes and recommend improvements to enhance efficiency.
• Participate in risk assessments, emergency response planning, and operational contingency planning.
• Monitor operational KPIs and follow up on corrective actions.
• Coordinate logistical support, venue setup, and vendor coordination for events and resident programmes.
• Support cross-functional initiatives undertaken by the Singapore Red Cross Society and the Home.
• Perform any other duties as assigned by the Reporting Officer.

Skills

Communication skills

Report writing

Interpersonal skills

Multilingual

Education

Diploma in Business Administration

Job description

The Singapore Red Cross Society is seeking an Operations Executive to oversee the day-to-day operational and administrative functions of the Red Cross Home for the Disabled. You will ensure smooth facilities operation, asset management, regulatory compliance, vendor performance, safety, and support to residents, staff and visitors.

Key tasks include coordinating procurement, licenses, insurance, service contracts, budgeting support, and collaboration with Social Work, Nursing, Therapy and other