Operations & Digitalization Specialist

National Trades Union Congress (NTUC)

Singapore

On-site

SGD 42,000 - 66,000

Full time

2 days ago

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Job summary

National Trades Union Congress (NTUC) in Singapore seeks a proactive administrator to digitalize workflows, streamline processes and support procurement and contract administration. You will also provide operational and secretariat support for key organizational events.

Ideal candidates have a degree and 2–3 years of related experience, with familiarity in Microsoft 365, SharePoint, Power Automate, Power Apps and Power BI. Fresh graduates may apply, with strong learning agility.

Qualifications

Bachelor's degree required; fresh graduates may apply.
Experience in process improvement, workflow automation, procurement or project coordination is preferred.
Familiarity with Microsoft 365 suite and Power Platform (SharePoint, Power Automate, Power Apps, Power BI) preferred; willingness to learn new tools.

Responsibilities

Review and improve administrative processes to reduce manual work and shorten turnaround times.
Develop and optimize digital workflows, forms, and applications using SharePoint, Power Automate and Power Apps.
Manage nominations, submissions, approvals, and reporting.
Coordinate procurement and tender processes for corporate goods and services; draft specs and papers; liaise with vendors and approvals.
Monitor contracts and recurring services; track renewal timelines and deliverables.
Handle procurement and inventory of corporate items, including stock records and replenishment.
Provide secretariat and operational support for major organizational events and conferences.
Develop SOPs, templates, trackers and documentation for compliant service delivery.
Collaborate with internal departments and vendors to resolve issues and drive projects forward.
Perform other duties as required by supervisor.