Executive

National Trades Union Congress (NTUC); Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

National Trades Union Congress (NTUC) in Singapore seeks a proactive administrator to digitalize workflows, streamline processes and support procurement and contract administration. You will also provide operational and secretariat support for key organizational events.

Ideal candidates have a degree and 2–3 years of related experience, with familiarity in Microsoft 365, SharePoint, Power Automate, Power Apps and Power BI. Fresh graduates may apply, with strong learning agility.

Qualifications

• Bachelor's degree required; fresh graduates may apply.
• Experience in process improvement, workflow automation, procurement or project coordination is preferred.
• Familiarity with Microsoft 365 suite and Power Platform (SharePoint, Power Automate, Power Apps, Power BI) preferred; willingness to learn new tools.

Responsibilities

• Review and improve administrative processes to reduce manual work and shorten turnaround times.
• Develop and optimize digital workflows, forms, and applications using SharePoint, Power Automate and Power Apps.
• Manage nominations, submissions, approvals, and reporting.
• Coordinate procurement and tender processes for corporate goods and services; draft specs and papers; liaise with vendors and approvals.
• Monitor contracts and recurring services; track renewal timelines and deliverables.
• Handle procurement and inventory of corporate items, including stock records and replenishment.
• Provide secretariat and operational support for major organizational events and conferences.
• Develop SOPs, templates, trackers and documentation for compliant service delivery.
• Collaborate with internal departments and vendors to resolve issues and drive projects forward.
• Perform other duties as required by supervisor.

Skills

Process improvement

Workflow automation

Procurement

Project coordination

Microsoft 365

SharePoint

Power Automate

Power Apps

Power BI

Education

Bachelor's degree

Tools

SharePoint

Power Automate

Power Apps

Power BI

Microsoft 365

Job description

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

Role Purpose

You will manage and improve administrative processes, with a focus on digitalizing workflows, reducing manual work and ensuring that requests are completed accurately and on time. The role covers two main areas: improving internal work processes using Microsoft 365 and Power Platform tools and supporting procurement and contract administration for corporate goods and services. You will also provide operational and secretariat support for key organizational events.

Key Responsibilities

• Review existing administrative processes, identify gaps and implement practical improvements to reduce manual work and improve turnaround time.
• Develop and enhance digital workflows, forms and applications using tools such as SharePoint, Power Automate and Power Apps.
• Manage internal and external nominations, including calls for nominations, submissions, approvals, follow-ups, record-keeping and reporting.
• Coordinate procurement and tender exercises for corporate goods and services, including drafting specifications and procurement papers, liaising with vendors, supporting evaluations and obtaining the necessary approvals.
• Monitor contracts and recurring services, including renewal timelines, vendor deliverables and supporting documentation.
• Manage the procurement and inventory of corporate items, including stock records, issuance, replenishment and special requests.
• Provide secretariat and operational support for major organisational events and conferences, including coordinating nominations, records, timelines and follow-up actions.
• Develop and maintain SOPs, templates, trackers and process documentation to support consistent service delivery and compliance with organisational policies.
• Work with internal departments, vendors and other stakeholders to resolve operational issues and complete assigned projects.
• Perform other duties assigned by the supervisor to support the department and organisation.

Job Requirements

• A recognized degree. Fresh graduates may apply; candidates with two to three years of relevant experience will have an advantage.
• Interest or experience in process improvement, workflow automation, procurement, corporate services or project coordination.
• Some familiarity with Microsoft 365 and tools such as SharePoint, Power Automate, Power Apps or Power BI is preferred. Training can be provided, but the successful candidate must be able to learn and apply new digital tools independently and quickly.
• Able to understand an operational requirement and translate it into a practical workflow, tracker, form or automated process.
• Strong organizational skills, with the ability to manage multiple timelines and follow through on operational details.
• Able to draft clear specifications, papers, records and stakeholder communications.
• Comfortable working with different departments and external vendors to resolve issues and move work forward.
• Systematic and hands-on, with a willingness to examine how work is currently done and implement improvements that work in practice.