Operations & Admin Coordinator — Billing, Customer Support

N & N Agriculture Pte Ltd; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

N & N Agriculture Pte Ltd is seeking an admin and accounts support to manage daily customer inquiries, billing, and document control in Singapore. The role involves handling communications, verifying delivery proofs, maintaining records, and assisting with reports and ad hoc tasks to support the team.

The ideal candidate will coordinate with internal departments, customers, and suppliers, ensuring timely completion of invoices and related paperwork, while providing backup coverage as needed.

Responsibilities

• handle emails, phone calls and general enquiries daily
• perform billing administration and customer service
• ensure invoices are in order and billed correctly
• verification proof of delivery documents
• assist with data entry and maintain accurate records
• prepare aging report, invoices, scanning, purchase order and other documents required
• attend to inquires from customers
• assist with ad hoc tasks as assigned by team management
• provide coverage for team members during their absence
• prepare weekly and monthly bank aging
• investigate and resolve queries on payment
• update and monitor supermarket missing invoices listings
• support sales team in all sales related matters
• coordinate meetings, appointments, and internal schedules
• liaise with internal departments, customers, suppliers and external parties when necessary
• assist management and different departments with administrative tasks and follow-up matters
• ensure documents and administrative process are completed accurately on time

Job description

N & N Agriculture Pte Ltd is seeking an admin and accounts support to manage daily customer inquiries, billing, and document control in Singapore. The role involves handling communications, verifying delivery proofs, maintaining records, and assisting with reports and ad hoc tasks to support the team.

The ideal candidate will coordinate with internal departments, customers, and suppliers, ensuring timely completion of invoices and related paperwork, while providing backup coverage as needed.