Operational Readiness, Controls Lead

Aleta Planet; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Aleta Planet, a leading global payments solutions provider, seeks an On-site Operational Readiness, Controls Lead in Singapore. You will ensure new products and services are operationally sound before launch, identifying risks and designing controls to support compliant, efficient, scalable operations across the payments ecosystem.

Collaborating with finance, operations, technology and compliance teams, you will document processes, implement monitoring mechanisms, and report readiness and

Qualifications

• Experience in payments or financial services operations.
• Ability to document controls and risk assessments.
• Familiarity with regulatory requirements in the payments industry.
• Proven ability to drive process improvements and optimizations.

Responsibilities

• Lead end-to-end readiness reviews for new products and services.
• Identify operational risks and design effective controls to support compliance and scalability.
• Collaborate with finance, operations, technology and compliance teams to document processes and monitor controls.
• Prepare clear communication and reports for senior stakeholders on readiness status and control effectiveness.

Skills

Operational risk management

Controls design

Process documentation

Cross-functional collaboration

Regulatory compliance

Data analysis

Project management

Education

Bachelor's degree

Job description

Company Description Aleta Planet, founded in 2014 in Singapore, is an award-winning global payments solution provider that simplifies online, cross-border, and multi-currency transactions securely and efficiently. As a principal member of VISA and a licensed Major Payment Institution by the Monetary Authority of Singapore, the company offers end-to-end payments technology covering merchant acquisition, card issuance, remittance, and B2B payments. With offices in Singapore, Hong Kong, Dubai, Malaysia, and Canada, Aleta Planet helps organizations scale internationally by interconnecting diverse payment options through a single, proprietary API platform. Its card network‑agnostic solutions are supported by operating licenses from VISA, SWIFT, and other alternative payment methods, enabling deposits in local currencies across 39 countries and remittances to 140 countries. This broad, secure network supports business growth, greater customer engagement, and new revenue opportunities for clients worldwide.
Role Description The Operational Readiness, Controls Lead is a full‑time, on‑site role based in Singapore, responsible for ensuring that new products, services, and processes are operationally sound before launch. This role oversees end‑to‑end readiness reviews, identifies operational risks, and designs controls to support compliance, efficiency, and scalability across the payments ecosystem. Day‑to‑day responsibilities include collaborating with finance, operations, technology, and compliance teams to document processes, define control frameworks, and implement monitoring mechanisms. The role also involves analyzing operational performance data, driving continuous improvement initiatives, and preparing clear communication and reports for senior stakeholders on readiness status and control effectiveness. The Lead will champion standardized operational practices, coordinate testing and validation activities, and support audits and regulatory requirements related to operational controls.
Qualifications

• Strong analytical skills, including the ability to interpret complex data, identify risks, and recommend practical control enhancements.
• Finance and accounting skills to understand transaction flows, reconciliations, cost structures, and financial controls in a payments environment.
• Operations management skills to design, document, and improve operational processes and readiness frameworks across multiple functions.
• Effective communication skills, with the ability to convey technical and operational concepts clearly to diverse stakeholders and produce structured documentation.
• Relevant experience in payments, banking, or financial services operations, particularly in controls, risk management, or process optimization.
• Familiarity with regulatory and compliance requirements in the payments industry, preferably within Singapore or equivalent jurisdictions.
• Proven ability to work collaboratively in cross‑functional teams and manage multiple projects or initiatives simultaneously.
• Bachelor’s degree in finance, accounting, business, operations management, or a related discipline; professional certifications in risk, audit, or operations are an advantage.