Operation Supervisor

LINKTRIX SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics services provider in Singapore is seeking an Operations Supervisor to oversee daily warehouse operations and ensure efficiency and compliance. The role involves supervising staff, coordinating workflows, and liaising with logistics service providers. Ideal candidates should have supervisory experience in logistics and be proficient in Microsoft Excel. This position requires a meticulous and responsible work attitude, with the ability to handle confidential information. Candidates must also be bilingual in English and Mandarin.

Qualifications

• Proven experience in a supervisory role within the logistics or warehouse industry.
• Able to perform effectively in a fast-paced and high-pressure environment.
• Knowledge of freight forwarding and/or shipping experience is an advantage.

Responsibilities

• Oversee day-to-day operational activities and warehouse planning.
• Monitor workflow processes and implement continuous improvements.
• Coordinate with cross-functional teams to support business needs.
• Liaise with logistics service providers and conduct scale checks.
• Ensure maintenance of warehouse facilities and resources.
• Perform regular stock checks for inventory accuracy.
• Supervise, motivate, and guide the operations team.

Skills

Supervisory experience

Logistics knowledge

Microsoft Excel proficiency

Bilingual in English and Mandarin

Leadership skills

Education

Minimum Diploma qualification

Job description

Working Hours

• 5.5 days work week

• Monday to Friday: 9:00am – 6:00pm

• Saturday: 9:00am – 1:00pm

Work Location

This role will rotate across multiple warehouse sites and will not be stationed at a single location.

Current and upcoming warehouse locations include:

• 10 Tuas South Street 1, Singapore 637466 (P1 & P2)

• 31 Tuas South Link 4, Singapore 636834 (P31)

• 9 Gul Circle, Singapore 629565 (G1)

• New warehouses (from December):

  • 30 Tuas South Link 2, Singapore 638568 (P7 & P9)

Total: 4 warehouse sites

Work Environment

• Non-airconditioned warehouse environment

• Operations supported by third-party logistics service providers (LSPs)

Job Description

The Operations Supervisor is responsible for overseeing daily warehouse and operational activities to ensure efficiency, productivity, and compliance with company procedures. This role involves supervising staff, coordinating workflows, optimising processes, and working closely with internal teams and external service providers to ensure smooth operations.

Key Responsibilities

• Oversee day-to-day operational activities and warehouse planning to ensure timely and accurate execution of shipments

• Monitor workflow processes, identify bottlenecks, and implement continuous improvements

• Coordinate with cross-functional teams such as Customer Service, Finance, Compliance, and Commercial teams to support business needs

• Liaise with logistics service providers and ensure daily weighing scale checks and test weights are conducted before operations

• Ensure proper maintenance and housekeeping of warehouse facilities, equipment, and resources

• Perform regular stock checks to ensure inventory accuracy and integrity

• Attend and support internal and external audits

• Supervise, motivate, and guide the operations team to achieve operational excellence and high employee engagement

• Monitor delivery performance of logistics service providers

• Perform any other duties as assigned from time to time

Job Requirements

• Minimum Diploma qualification

• Proven experience in a supervisory role within the logistics or warehouse industry

• Willing to work in Tuas and rotate across multiple warehouse locations

• Able to work overtime when required (eligible for Off-in-Lieu)

• Meticulous, responsible, and positive work attitude

• Mature, independent, and able to work with minimal supervision

• Able to handle confidential information with discretion

• Proficient in Microsoft Office, especially Excel

• Proficient in spoken and written English and Mandarin (to liaise with Mandarin-speaking counterparts)

• Able to perform effectively in a fast-paced and high-pressure environment

• Knowledge of freight forwarding and/or shipping experience will be an added advantage

Preferred Skills

• Strong verbal and written communication skills

• Good interpersonal skills

• Effective negotiation and conflict resolution abilities

• Strong leadership and team management skills

Team Size

• Supervise 2 operations staff

• Monitor and coordinate with third-party logistics service providers