Operation Executive

FRESH & CLEAN LAUNDRY AND DRYCLEANING PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

FRESH & CLEAN LAUNDRY AND DRYCLEANING PTE. LTD. is seeking an operations supervisor to oversee daily laundry operations, plan staffing, and ensure quality service across sites.

You will coordinate with the Head of Department and clients, monitor safety, manage payroll alignment, and assist in negotiating terms while ensuring budget adherence and timely delivery of services.

Qualifications

• IT-savvy and customer-focused professional.
• Strategic thinker able to handle multiple priorities.
• Strong communication and teamwork skills.
• Detail-oriented with initiative and reliability.

Responsibilities

• Oversee daily operations, plan and schedule manpower.
• Coordinate with HOD and customers to ensure quality service; review operation plans.
• Ensure staff adhere to safety measures during laundry tasks.
• Monitor working time and payroll compliance.
• Assist in negotiating terms, conditions, and pricing.
• Ensure budget guidelines are followed with explanations for deviations.
• Perform other duties as assigned by Director or HOD.

Skills

IT savvy

Customer service

Strategic thinking

Verbal communication

Written communication

Team player

Detail-oriented

Initiative

Laundry industry experience

Driving license

Education

Nitec & above (in any discipline)

Job description

Responsibilities

1. Oversee daily operations, plan and schedule manpower.
2. Coordinate with HOD and customers to ensure quality service delivery (compiling, analyzing, and review of operation plans to improve work procedures and quality service delivery)
3. Ensure staffs adhere to safety measures when executing laundry tasks/operations.
4. Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement.
5. Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
6. Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
7. Completes other duties as assigned by the Director or HOD.

Requirements

1. Nitec & above (in any discipline)
2. IT savvy
3. Possess good customer service skills
4. Demonstrated ability to think strategically and juggle multiple priorities.
5. Excellent verbal and written communication skills and demonstrated success in working on a team.
6. Good team player with effective communication and interpersonal skills
7. Self-motivated, detail-attentive, show a high level of initiative.
8. Experience in laundry industry would be advantageous
9. Class 3 driving license (optional), physically fit as it requires traveling around from site to site.