Operation cum administration Manager

STAG MATCH PRIVATE LIMITED; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

STAG MATCH PRIVATE LIMITED in Singapore is seeking an Operations cum Administration Manager (Education) to oversee daily operations, coordinate with MOE guidelines, and provide administrative support across the organization.

Key duties include course scheduling, staff coordination, SOP improvement, training for new staff, customer service, and simple IT support. The role requires proactive leadership and strong English communication.

Qualifications

• Minimum GCE A Level/Diploma in any discipline.
• Priority for those with operation experience in robotics / coding / tuition centre.
• Good communication skills and excellent command of English.
• Proficient in Microsoft Office.
• Proactive and positive with presentation, negotiation and interpersonal skills.
• Able to work independently and as part of a team.
• Able to lead the team and take initiative.

Responsibilities

• Familiar with MOE and Education procedures; must have operation experience in education (enrichment, training centre, etc.).
• Provide overall support for operations, coordination and general office administration.
• Scheduling courses and coordination to stakeholders.
• Plan and improve SOPs.
• Plan and scheduling trainers/staffs and assignments; coordinating with trainers/staffs and stakeholders/schools.

Skills

Operations management

Customer service

Communication skills

English proficiency

Team leadership

Microsoft Office

Education

GCE A Level or Diploma

Tools

MS Office Suite

Job description

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore' Education system, which focuses on students' creative thinking and analytical skills.

We are looking for an Operation cum Administration Manager (Education).

Responsibilities

• Familary with MOE and Education procedure . Must have operation experience in education ( enrichment , Training centre etc.)
• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination to stakeholder
• Plan and improve SOP .
• Plan and scheduling trainers/staffs and assignments , Co-ordinating with Trainers/staffs and Stakeholders / Schools etc
• Provide Training for new Staffs/Trainers
• Provide Customer service ,support and guide to trainees enquiries
• Provide Simple IT support to students and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure day to day smooth operation running.
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prority for those having operation with robotics / Coding / Tuition centre.
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Never say die attitude
• Able to work under pressure