Onsite Operations Support Engineer — Singapore

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Rapsys Technologies Pte Ltd. in Singapore is seeking an Operations Support Engineer to join our dynamic team. You will provide technical support for daily operations, troubleshoot issues, and help maintain high levels of system reliability and performance.

Work from our office in Singapore, collaborating with cross-functional teams to implement practical solutions, document resolutions, and contribute to continuous operational excellence in a fast-paced environment.

Qualifications

• 2+ years in operations or technical support roles.
• Experience with monitoring tools and ticketing systems.
• Strong communication and teamwork abilities.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide technical support for daily operational activities.
• Troubleshoot and resolve system or application issues promptly.
• Monitor system performance and escalate incidents as required
• Collaborate with cross-functional teams to implement solutions
• Maintain clear documentation of processes and resolutions

Skills

Technical support

Problem-solving

Communication

Teamwork

Independent work

Tools

Monitoring tools

Ticketing systems

Job description

Rapsys Technologies Pte Ltd. in Singapore is seeking an Operations Support Engineer to join our dynamic team. You will provide technical support for daily operations, troubleshoot issues, and help maintain high levels of system reliability and performance.

Work from our office in Singapore, collaborating with cross-functional teams to implement practical solutions, document resolutions, and contribute to continuous operational excellence in a fast-paced environment.