On-Site Thin Film Process Support Engineer

Applied Materials, Inc.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Applied Materials, Inc. is seeking a Process Support Engineer (PSE) to guide products from concept to qualification. You will provide on-site customer support, diagnose systems, and service complex equipment in a fast-paced environment.

Collaboration with R&D and customers drives leading-edge process development and DOE studies. You will analyze data, prepare high-level reports, and troubleshoot challenging engineering issues while maintaining strong relationships with customers and internal

Qualifications

• Bachelor's degree in a science/engineering field.
• Strong interpersonal and communication skills.

Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment.
• Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips.
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments.
• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues.
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust.
• Apply your growing knowledge of best practices to offer a new perspective using existing solutions.
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements

Education

Bachelor's degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field

Job description

Applied Materials, Inc. is seeking a Process Support Engineer (PSE) to guide products from concept to qualification. You will provide on-site customer support, diagnose systems, and service complex equipment in a fast-paced environment.

Collaboration with R&D and customers drives leading-edge process development and DOE studies. You will analyze data, prepare high-level reports, and troubleshoot challenging engineering issues while maintaining strong relationships with customers and internal