On-Site Property Admin & Guest Support

Henderson Security Services Pte Ltd; Singapore; On-site; SGD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Henderson Security Services Pte Ltd is seeking an Administrative Assistant/Officer to work on site at a residential property. You will be the first point of contact for owners and tenants and will help run the management office day-to-day.

You will report to the Site Head and coordinate move-in/move-out logistics, service requests, and office administration, ensuring smooth operations and excellent resident support.

Qualifications

• Minimum GCE 'O' Level or equivalent.
• Good communication and interpersonal skills.
• Positive, can-do attitude and attention to detail.
• Comfortable with Microsoft Office (Word, Excel, Outlook) and digital tools.
• Experience in property or facilities management, customer service, hospitality or hotels is an advantage.

Responsibilities

• Be the first contact for owners and tenants, by phone and in person.
• Handle enquiries and complaints politely and follow up until they're resolved.
• Help new owners and tenants apply for access cards, keys and season parking.
• Arrange move-in and move-out logistics so residents settle in easily.
• Schedule on-site inspections with the Technician and Property Executive.
• Track residents' service requests until they're completed.
• Manage petty cash vouchers and facility bookings.
• Prepare weekly and monthly submissions for the accounts team.
• Set up and maintain an organised filing system.
• Keep track of office stationery and equipment maintenance records.

Job description

Henderson Security Services Pte Ltd is seeking an Administrative Assistant/Officer to work on site at a residential property. You will be the first point of contact for owners and tenants and will help run the management office day-to-day.

You will report to the Site Head and coordinate move-in/move-out logistics, service requests, and office administration, ensuring smooth operations and excellent resident support.