On-Site Operations Lead — Safety, Quality & Team Performance

HONGYUN MANPOWER PTE. LTD.; Singapore; On-site; SGD 40,000 - 75,000; Full time

Job summary

Hongyun Manpower PTE. LTD. is seeking personnel to support departmental goals and ensure high-quality service. The role involves supervising on-site operations, applying discipline, and maintaining safety standards to minimize risks.

Responsibilities include monitoring service quality, tracking resources, preparing performance reports, and coordinating shifts to maximize productivity. Strong emphasis on hygiene, reporting, and adherence to procedures to meet business targets.

Qualifications

• Execute assigned tasks from superiors to support departmental goals.
• Maintain quality standards for personnel, equipment, facilities, and working methods to ensure consistent service excellence.
• Monitor work conditions, employee attitudes, service quality, and guest interactions to identify and resolve safety hazards promptly.
• Supervise on-site operations and apply the reward and discipline system to enhance team performance.
• Adhere to operating procedures by reporting irregularities and seeking guidance from superiors.
• Track and control the usage of materials and resources to optimize cost savings.
• Prepare evaluation reports and conduct performance assessments of subordinates.
• Strategically arrange and adjust staff shifts and allocations to maximize productivity.
• Compile and submit operational reports and communicate corporate values to team members.

Responsibilities

• Execute assigned tasks to support departmental goals and operational effectiveness.
• Maintain quality standards for personnel, equipment, facilities, and working methods to ensure service excellence.
• Monitor conditions, attitudes, service quality, and guest interactions to identify safety hazards and resolve them promptly.
• Supervise on-site operations, enforce rewards and discipline to improve performance, and respond to emergencies.
• Adhere to procedures, report irregularities, and manage departmental emergencies with timely actions.
• Track usage of materials and resources to reduce wasted costs and optimize spending.
• Prepare evaluation reports and conduct performance assessments of subordinates.
• Strategically arrange staff shifts and allocations to maximize productivity and prevent inefficiencies.
• Collect and document customer feedback and support promotional activities to meet business targets.
• Maintain shift logs, communicate precautions, execute cleaning schedules, and improve hygiene standards.

Job description

Hongyun Manpower PTE. LTD. is seeking personnel to support departmental goals and ensure high-quality service. The role involves supervising on-site operations, applying discipline, and maintaining safety standards to minimize risks.

Responsibilities include monitoring service quality, tracking resources, preparing performance reports, and coordinating shifts to maximize productivity. Strong emphasis on hygiene, reporting, and adherence to procedures to meet business targets.