On-Duty Property Leader: Guest Experience & Operations

The Luxury Collection; Singapore; On-site; SGD 6,000 - 9,000; Full time

Job summary

Marriott International is seeking a Property Manager on Duty in Singapore to oversee all property operations and ensure top-tier hospitality and service. You will represent management in resolving guest or property-related situations and guide guests within the lobby while directing the flow of service issues.

The role focuses on maintaining guest satisfaction, coordinating across departments, and monitoring service performance to drive continuous improvement in operations and guest experience.

Qualifications

• High school diploma or GED with 4 years in guest services or related area.
• 2-year degree in Hotel/Restaurant Management or related major with 2 years experience.

Responsibilities

• Oversees property operations and guest relations to ensure hospitality standards.
• Direct guests within the lobby and manage MOD reporting.
• Collaborates with departments to resolve guest or property issues.
• Leads initiatives to improve service delivery and compliance with policies.

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job description

Marriott International is seeking a Property Manager on Duty in Singapore to oversee all property operations and ensure top-tier hospitality and service. You will represent management in resolving guest or property-related situations and guide guests within the lobby while directing the flow of service issues.

The role focuses on maintaining guest satisfaction, coordinating across departments, and monitoring service performance to drive continuous improvement in operations and guest experience.