Officer, Wagering Control (Operations Lead)

Singapore Pools (Private) Limited; Singapore; On-site; SGD 56,000 - 84,000; Full time

Benefits offered by this job

Comprehensive total rewards package

Health & wellness benefits

Continuous learning and upskilling

Job summary

Singapore Pools (Private) Limited is seeking an Operations professional to manage pre-raceday processes and ensure accurate event creation in the Betting Control Management System (BMCS).

You will coordinate with overseas partners on materials, supervise part-timers, and support testing and issue resolution, with weekend and public holiday flexibility.

Qualifications

• Minimum G.C.E. A' Level (with credit in English) and preferably a Diploma.
• Five years' relevant working experience, preferably three years in a supervisory role.
• Excellent interpersonal and communication skills.
• Proficient with computer systems such as MS Word and Excel.

Responsibilities

• Execute pre-raceday operations by creating/loading meetings in BMCS, corporate website, Web Portal and IWIN.
• Coordinate with overseas partners on materials required for events creation/loading to ensure timely receipt.
• Housekeeping racing information and totalisator statistics in department shared storage, corporate website, Web Portal, IWIN and SharePoint.
• Assist in user acceptance tests and resolving part-timer problems, enquiries and disputes.

Skills

Interpersonal communication

Supervisory experience

MS Word

MS Excel

Weekend/public holiday availability

Education

G.C.E. A' Level with English credit

Diploma preferred

Tools

MS Word

Excel

Job description

Job description

Work that powers communities.

Who We Are

Singapore Pools was established by the Singapore government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, it makes contributions to the Tote Board to fund a wide range of causes in social service, community development, sports, arts, education and health sectors.

Since 2004, over $5 billion have been channelled to the Tote Board. In addition, Singapore Pools also contributes about $2 billion annually to the Government in the form of taxes and duties. Its responsible gaming practices have been awarded the highest level of certification (Level 4) by the World Lottery Association's Responsible Gaming Framework since 2012.

Since inception, Singapore Pools' staff have a long-standing commitment to doing good and giving back to those in need. Staff volunteers support activities held all year round, from helping disadvantaged children, youth-at-risk, underprivileged families, and elderly, to conserving the environment.

Job Purpose

Reporting to the Assistant Manager, the individual will ensure racing events are created promptly and accurately in the Betting Control Management System (BMCS) to enable the sales of bets.

What You'll Do

• Execute pre-raceday operations such as events creation/loading of meetings in BMCS, corporate website, Web Portal and IWIN.
• Coordinate with overseas partners on materials required for events creation/loading of meetings to ensure racing information required for events creation/loading of meetings in BMCS are received timely.
• Housekeeping racing information and totalisator statistics in department shared storage, corporate website, Web Portal, IWIN and SharePoint.
• Assist in user acceptance tests and handling part-timer problems, enquiries and disputes.

Who You Are

• Minimum G.C.E. `A' Level (with credit in English Language), preferably with Diploma.
• Five years' relevant working experience, preferably three years of supervisory experience.
• Excellent interpersonal and communication skills.
• Fairly confident with computer systems such as MS Word and Excel.
• Supervisory skills in handling part-timers.
• Able to work on weekends and public holidays.

What We Offer

• Comprehensive total rewards package
• Health & wellness benefits
• Continuous learning and upskilling opportunities
• Volunteerism and community initiatives

Only shortlisted candidates will be contacted for further career conversations.