Offender Interview Operations Coordinator

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 27,000 - 33,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking an Assistant Executive (Offender Admin Projects) on a 12-month contract located at Upper Changi Road North, Singapore. The role focuses on administrative support for offender interview bookings and operational processes, enabling Prison Service staff to focus on developmental projects.

The candidate will help scale Zoom interviews, manage bookings, handle inquiries from lawyers and LEAs, and process requests in the iPRIS system, contributing to

Qualifications

• Diploma in any discipline.
• Basic computer literacy.
• Good interpersonal, verbal and written communication skills.
• Ability to work independently and manage administrative tasks responsibly.

Responsibilities

• Support the gradual scaling up of Zoom interviews.
• Manage interview booking requests and coordinate onboarding of stakeholders into Zoom interview sessions.
• Attend to calls from stakeholders, including lawyers and Law Enforcement Agencies (LEAs), and assist with bookings and enquiries.
• Process interview requests through the iPRIS system.
• Manage manual bookings for urgent lawyer and LEA interview requests, as well as other requests requiring manual intervention.
• Conduct manual checks for last-minute movements that may affect earlier interview bookings.
• Coordinate with stakeholders on interview requests and arrangements.
• Prepare interview reports.
• Arrange urgent document deliveries couriered by law firms to support upcoming hearings.

Skills

Interpersonal skills

Verbal communication

Written communication

Independent worker

Computer literacy

Education

Diploma in any discipline

Tools

iPRIS system

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking an Assistant Executive (Offender Admin Projects) on a 12-month contract located at Upper Changi Road North, Singapore. The role focuses on administrative support for offender interview bookings and operational processes, enabling Prison Service staff to focus on developmental projects.

The candidate will help scale Zoom interviews, manage bookings, handle inquiries from lawyers and LEAs, and process requests in the iPRIS system, contributing to