Observability Platform Lead — ELK & AIOps

Synapxe; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Synapxe is seeking a senior leader to own and evolve the Observability Platform, driving strategy, architecture, and operations across monitoring, logging, metrics, tracing, visualization, and AI/ML capabilities.

You will collaborate with vendors and internal teams to onboard infrastructure and applications, advance anomaly detection, predictive analytics, and self-healing automation, while mentoring engineers in a fast-paced HealthTech environment in Singapore.

Qualifications

• Degree in Computer Science or Computer Engineering or equivalent.
• 7+ years in enterprise infrastructure, platform engineering, or IT operations.
• 2+ years hands-on in enterprise monitoring, observability, and logging platforms.
• 3+ years experience with server, virtualization, cloud, network, or security infra.
• 1 year experience in programming, scripting, and automation (Python, PowerShell, Bash, Ansible, Terraform).

Responsibilities

• Lead and manage the Synapxe Observability Platform strategy, architecture, and operations.
• Onboard and integrate infrastructure, network, security, and application systems into the observability platform.
• Drive initiatives in anomaly detection, event correlation, root cause analysis, predictive analytics, self-healing automation, capacity optimization, noise reduction, and outage prediction.
• Design dashboards, reports, and visualization for infrastructure, security, application, and end-user experience metrics.
• Establish monitoring standards, alert strategies, service health indicators, and operational KPIs to improve reliability and reduce MTTD/MTTR.
• Mentor engineers and provide technical guidance to the team.

Skills

Analytical thinking

Troubleshooting

Problem-solving

Pattern recognition

Communication skills

Stakeholder management

Documentation skills

Mentoring

Leadership

Growth mindset

Education

Bachelor's degree in Computer Science/Engineering

Tools

Splunk

Elastic

Dynatrace

Datadog

Grafana

Prometheus

OpenTelemetry

Terraform

Ansible

PowerShell

Job description

Synapxe is seeking a senior leader to own and evolve the Observability Platform, driving strategy, architecture, and operations across monitoring, logging, metrics, tracing, visualization, and AI/ML capabilities.

You will collaborate with vendors and internal teams to onboard infrastructure and applications, advance anomaly detection, predictive analytics, and self-healing automation, while mentoring engineers in a fast-paced HealthTech environment in Singapore.