Senior Systems Engineer - Observability & Infra Automation (Central Infra Services)

Synapxe; Singapore; Hybrid; SGD 80,000 - 110,000; Full time

Job summary

Synapxe in Singapore seeks an observability engineer to design, deploy, and scale an Elastic SaaS-based observability platform. You will build telemetry pipelines for logs, metrics, and traces, prioritizing high availability and security.

We welcome fresh graduates with a curious mindset and a passion for automation. You will collaborate with vendors and internal teams to onboard infrastructure and implement anomaly detection, self-healing, and visualization capabilities.

Qualifications

• Degree in Computer Science, Information Technology, or a related field.
• Min 3 years of experience in Enterprise-level infrastructure and 1 year in monitoring/logging technologies.
• Hands-on experience with modern observability tools is preferred.
• Strong foundation in monitoring and troubleshooting.

Responsibilities

• Maintain SYNAPXE observability platform with effective monitoring, metrics, logging, and visualization.
• Collaborate with vendors to design and develop the platform including AI/ML functionalities.
• Onboard existing infrastructure devices to the observability platform.
• Develop anomaly detection, self-healing, and outage prediction features.
• Develop and maintain dashboards and visualizations for end users.
• Provide expert support for report customization and dashboarding.

Skills

Monitoring

Troubleshooting

Infrastructure automation

Scripting

Communication

Teamwork

Problem-solving

Learning agility

Education

Bachelor's degree in Computer Science / IT or related

Tools

Elastic Stack

Logstash

PHEL/Linux/Unix

Ruby

Shell

Painless

Job description

Position Overview

This role sits within the Observability Platform Engineering team, focusing on managing and scaling an Elastic SaaS-based observability platform to enhance infrastructure resiliency. The engineer designs, deploys, and optimizes telemetry pipelines for logs, metrics, and traces using tools like Elastic Stack, Logstash, and supporting infrastructure. Responsibilities emphasize platform availability (99.99% SLO), security, performance, and self-service capabilities for operations teams.

We are open to fresh graduates who are enthusiastic, creative, and willing to learn. Candidates should have a strong interest in automation and a proactive attitude towards embracing new technologies and challenges.

This is a 2 year direct contract role.

Role & Responsibilities

• Responsible for maintaining SYNAPXE observability platform, implementing effective monitoring, metrics, logging, and visualisation systems.
• Work with vendors to design and develop SYNAPXE observability platform comprising of monitoring, metrics, logging systems and AI/ML functionalities.
• Collaborate with internal teams to onboard existing infrastructure devices to observability platform.
• Conceptualize and implement early anomaly detection (reduction of mean-time issue identification), pattern analysis, self-healing, infrastructure resizing, noise reduction and outage prediction.
• Develop and maintain visualization in observability tools, providing single pane views for end user experience for infrastructure and security.
• Provide expertise support to the end users for report customisation and dashboarding.

Requirements

• Degree in Computer Science, Information Technology, or a related field
• Min 3 years of experience in Enterprise-level infrastructure environment and 1 year of experience in Enterprise-level monitoring and/or Logging Technologies.
• Hands-on experience with modern observability tools and frameworks is preferred but open to candidates with prior experience in monitoring solutions who are looking to transition into modern observability practices
• Candidate should have a strong foundation in monitoring and troubleshooting
• Have good knowledge in infrastructure monitoring and logging technologies.
• Have working knowledge in working with programming and scripting languages.
• Have working knowledge in infrastructure automation.
• Proficiency in PHEL/Linux/Unix, scripting (Ruby, Shell, Painless)
• Strong problem-solving skills and a proactive attitude towards learning new technologies
• Excellent communication, documentation and teamwork skills, with the ability to work effectively in a collaborative environment