Nightlife Operations & Guest Experience Lead

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

RMR INTERNATIONAL PRIVATE LIMITED seeks a Nightclub Manager to oversee all operations at our Singapore venue, ensuring exceptional guest experiences and strict compliance with licensing and safety standards. You will lead bar, entertainment, and service teams, while driving events and promotions to boost attendance and revenue.

The role requires 3–5 years of management experience in nightlife or F&B, strong leadership and communication skills, and flexibility for night shifts, weekends, and

Qualifications

• Diploma or Degree in Hospitality Management, Business Administration, or related field.
• Minimum 3-5 years of management experience in a nightclub, bar, or F&B establishment.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of liquor licence regulations, SFA and NEA compliance, and workplace safety.
• Flexible to work night shifts, weekends, and public holidays.

Responsabilités

• Oversee daily nightclub operations including bar, entertainment, and service teams.
• Ensure compliance with all legal, liquor licensing, and safety regulations.
• Supervise staff performance, work schedules, and training to maintain service excellence.
• Manage customer service standards to ensure a pleasant and safe environment for guests.
• Coordinate with performers, DJs, and promoters for event planning and entertainment programming.
• Handle customer feedback, conflicts, and complaints professionally.
• Develop and implement marketing strategies, promotions, and special events to boost attendance and revenue.
• Monitor inventory, bar stock, and equipment maintenance.
• Manage cash handling, daily sales reports, and cost control.
• Liaise with vendors, security teams, and external agencies for operations support.
• Ensure the venue maintains a high standard of cleanliness and presentation at all times.

Connaissances

Leadership

Staff management

Customer service

Conflict resolution

Event planning

Marketing

Budgeting

POS systems

Nightclub operations

Formation

Hospitality degree/diploma

Outils

POS systems

Excel

Accounting basics

Description du poste

RMR INTERNATIONAL PRIVATE LIMITED seeks a Nightclub Manager to oversee all operations at our Singapore venue, ensuring exceptional guest experiences and strict compliance with licensing and safety standards. You will lead bar, entertainment, and service teams, while driving events and promotions to boost attendance and revenue.

The role requires 3–5 years of management experience in nightlife or F&B, strong leadership and communication skills, and flexibility for night shifts, weekends, and