New Business, Case Manager (HNW Insurance & Wealth Solutions)

BEATHCHAPMAN (PTE. LTD.); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

BeathChapman Pte Ltd in Singapore is seeking a detail-oriented Case Manager to oversee end-to-end life insurance applications, coordinating with Sales Consultants, private bankers, insurers and clients to ensure a smooth process.

The role requires a Bachelor's degree with at least 3 years' experience in life insurance or policy administration, strong organisational and communication skills, and the ability to handle multiple cases concurrently.

Qualifications

• Bachelor's degree and minimum 3 years of experience in life insurance, case management, new business operations, or policy administration.

Responsibilities

• Manage the end-to-end processing of life insurance applications, from quotations and underwriting through policy issuance and post-issuance support.
• Provide administrative and case management support to Sales Consultants.
• Liaise with private bankers, insurers, trustees and clients to facilitate smooth case progression.
• Coordinate medical examinations and additional underwriting requirements.
• Review application documents to ensure accuracy, completeness and compliance with regulatory requirements.
• Monitor pending applications, maintain accurate case records and provide timely updates to stakeholders.
• Prepare case status reports and maintain updated records of in-force policies.

Skills

Life insurance knowledge

Organisational skills

Communication skills

Problem-solving

Education

Bachelor's degree

Job description

Our client is a leading international life insurance brokerage specialising in tailored insurance and wealth planning solutions for High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients. They are seeking a detail-oriented and proactive Case Manager to oversee the end-to-end administration of life insurance applications, working closely with Sales Consultants, private bankers, insurers, trustees, and clients to ensure a seamless application and policy issuance process.

Key Responsibilities

• Manage the end-to-end processing of life insurance applications, from quotations and underwriting through policy issuance and post-issuance support.
• Provide administrative and case management support to Sales Consultants.
• Liaise with private bankers, insurers, trustees and clients to facilitate smooth case progression.
• Coordinate medical examinations and additional underwriting requirements.
• Review application documents to ensure accuracy, completeness and compliance with regulatory requirements.
• Monitor pending applications, maintain accurate case records and provide timely updates to stakeholders.
• Prepare case status reports and maintain updated records of in-force policies.

Requirements

• Bachelor's degree and minimum 3 years of experience in life insurance, case management, new business operations, or policy administration.
• Good understanding of life insurance products, underwriting processes, and policy issuance.
• Strong organisational, communication, and problem-solving skills.
• Detail-oriented, proactive and able to manage multiple cases simultaneously.
• Strong interpersonal skills with the ability to collaborate effectively across internal and external stakeholders.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112