Network Operations Engineer II - 24/7 Global Support

Astreya; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Astreya in Singapore is seeking a Network Operations Engineer II to manage production networks and support internet peering strategies. You will work with multiple vendors, troubleshoot DWDM/CWDM fiber optic and IP networking issues, and participate in 24/7 global support often including weekend shifts.

The role requires a BS/BA and 2+ years of related experience, strong communication with service providers, and the ability to resolve issues with high accuracy in a fast-paced environment.

Qualifications

• Bachelor's degree with 2+ years of related experience or equivalent.
• Strong judgment within defined procedures to determine action.
• Understanding of network and traffic peering.
• Knowledge of IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS).
• Fiber-optic technology knowledge including DWDM/CWDM is a plus.
• Experience preparing root cause analyses for outages.
• Excellent communication with service providers and ISPs worldwide.

Responsibilities

• Participate in production network and internet peering strategies.
• Handle day-to-day issues on multiple vendor servers and software/hardware.
• Support network/traffic peering during incidents (CRC, capacity, routing, etc.).
• Troubleshoot optical and IP network components (DWDM/CWDM).
• Work with TAC vendors to fix hardware issues.
• Collaborate with ISPs/vendors to fix network problems.
• Join 24/7 global support with teams across the globe; some weekend work may be required.

Skills

Network peering

IPv4/IPv6

BGP

OSPF

MPLS

DWDM

CWDM

Fiber optics

Layer 1 troubleshooting

Vendor coordination

Communication skills

Education

Bachelor's degree

Tools

CCNP

JNCIP

Ciena certifications

Job description

Astreya in Singapore is seeking a Network Operations Engineer II to manage production networks and support internet peering strategies. You will work with multiple vendors, troubleshoot DWDM/CWDM fiber optic and IP networking issues, and participate in 24/7 global support often including weekend shifts.

The role requires a BS/BA and 2+ years of related experience, strong communication with service providers, and the ability to resolve issues with high accuracy in a fast-paced environment.