Network Operations Engineer

Astreya; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Astreya is seeking a Network Operations Engineer II to manage and troubleshoot our Network Production environments. This role requires the ability to work independently with high accuracy and strong attention to detail.

Responsibilities include participating in production network and internet peering strategies, handling traffic with ISPs/partners, and supporting cross-vendor troubleshooting across global teams, including weekend work if needed.

Qualifications

• Bachelor’s degree or diploma with 2+ years’ related experience.
• Strong understanding of IP networking (IPv4/IPv6, BGP, OSPF, MPLS).
• Experience with fiber-optic technology and optical transport equipment.

Responsibilities

• Participate in production network and internet peering strategies.
• Experience with networking technologies related to content delivery network, monitoring capacity and peering traffic.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues.
• Handle traffic and queries raised by ISP/partners.
• Support team in handling network and traffic peering for incidents (input errors, CRC, Capacity, Routing, Protocol).
• Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.
• Work with multiple TAC vendors to fix hardware issues.
• Work with ISP/vendors on fixing network-related issues.
• Participate in 24/7 support with teams across the globe; some weekend work may be required.

Skills

Network concepts

BGP/OSPF/MPLS

Collaboration & communication

Education

Bachelor’s degree or Diploma in related field

Tools

Ciena

Infinera

Huawei

DWDM/CWDM optics

Job description

The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Your Roles and Responsibilities:

• Participate in production network and internet peering strategies
• Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.
• Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.
• Working with multiple TAC vendors to fix the hardware issues
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

Required Qualifications/Skills:

• Bachelor’s degree or Diploma and 2+ years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Understanding of network and traffic peering
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Understanding of preparing root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Good understanding of:
• IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)
• Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)
• Knowledgeable on Layer 1 troubleshooting.

Preferred Qualifications:

• Experience working in a multi-vendor network environment.
• Experience on Optical Devices Cienna/Infinera/Huawei preferred.
• Network certifications. CCNP/JNCIP/Ciena preferred