Network Operation Engineer (Data Center)

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Benefits offered by this job

24/7 global support rotations

Weekend shift opportunities

Job summary

EnviroDynamics Solutions Pte Ltd is seeking a Network Engineer to join our global operations in Singapore. You will plan and maintain production networks, manage peering strategies, and monitor traffic across multiple CDNs and vendors.

This role requires strong collaboration with service providers and cross-regional teams, and participation in 24/7 support rotations. The ideal candidate holds a Diploma with 2 years of relevant experience, demonstrates RCAs for outages, and communicates clearly

Qualifications

• Diploma with 2 years of relevant experience, or equivalent.
• Ability to build effective working relationships internally and externally.
• Sound judgment in line with established processes and best practices.
• Solid understanding of network and peering traffic.
• Ability to prepare RCAs for network or server outages.
• Strong communication skills to interact with service providers, colocation sites, and ISPs globally.
• Proficient in Layer 1 troubleshooting.
• Experience operating in multi-vendor network environments.

Responsibilities

• Engage in planning and maintaining production networks and internet peering strategies.
• Manage networking technologies related to content delivery networks, traffic monitoring, and peering capacity.
• Troubleshoot software and hardware issues across servers from multiple vendors.
• Coordinate with TAC vendors to resolve hardware-related problems.
• Respond to traffic-related concerns and inquiries from ISPs and partners.
• Handle first-level escalations raised by the team.
• Create and distribute technical and procedural Method of Procedure (MOP) documents to relevant team leads.
• Support troubleshooting of network and traffic peering issues Layer 1.
• Analyze data trends and provide reports as needed.
• Attend regular meetings and deliver weekly presentations on network performance and escalation handling.
• Collaborate with ISPs and vendors to resolve network issues.
• Work alongside regional and cross-regional team leads.
• Participate in 24/7 global support rotations, including potential weekend shifts.

Skills

Networking basics

Root Cause Analysis

Layer 1 troubleshooting

Multi-vendor environments

Vendor communication

Education

Diploma in Networking

Job description

Key Responsibilities:

• Engage in planning and maintaining production networks and internet peering strategies.
• Manage networking technologies related to content delivery networks, traffic monitoring, and peering capacity.
• Troubleshoot software and hardware issues across servers from multiple vendors.
• Coordinate with TAC vendors to resolve hardware-related problems.
• Respond to traffic-related concerns and inquiries from ISPs and partners.
• Handle first-level escalations raised by the team.
• Create and distribute technical and procedural Method of Procedure (MOP) documents to relevant team leads.
• Support troubleshooting of network and traffic peering issues Layer 1.
• Analyze data trends and provide reports as needed.
• Attend regular meetings and deliver weekly presentations on network performance and escalation handling.
• Collaborate with ISPs and vendors to resolve network issues.
• Work alongside regional and cross-regional team leads.
• Participate in 24/7 global support rotations, including potential weekend shifts.

Required Skills and Qualifications:

• Diploma with 2 years of relevant experience, or an equivalent combination of education and experience.
• Ability to build effective working relationships internally and externally.
• Sound judgment in line with established processes and best practices.
• Solid understanding of network and peering traffic.
• Ability to prepare Root Cause Analyses (RCAs) for network or server outages.
• Strong communication skills to interact with service providers, colocation sites, and ISPs globally.
• Proficient in Layer 1 troubleshooting.
• Experience operating in multi-vendor network environments.

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285 Ng Chin Shen I Reg. No: R25127347