Network Infrastructure Engineer - KTLO & Optimization

Synapxe; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Synapxe is looking for an infrastructure-focused professional to design, implement, and maintain robust IT infrastructure in Singapore. The role involves leading design installations, migrations and integrations, ensuring smooth handovers, and supporting ongoing operations across monitoring, diagnostics, and troubleshooting activities.

The candidate will contribute to performance tuning, capacity planning, and incident response, while coordinating with vendors to meet SLAs and deliver reliable

Responsibilities

• Support problem/issue identification and resolution
• Escalate problems/issues
• Support simulation of user problems to resolve operating difficulties
• Diagnose problem source through discussions with users
• Recommend system modifications to reduce user problems
• Support planned maintenance events, system backup processes and disaster recovery drills
• Support implementation of preventive solutions
• Manage vendors & external parties to ensure deliveries & SLA

Job description

Synapxe is looking for an infrastructure-focused professional to design, implement, and maintain robust IT infrastructure in Singapore. The role involves leading design installations, migrations and integrations, ensuring smooth handovers, and supporting ongoing operations across monitoring, diagnostics, and troubleshooting activities.

The candidate will contribute to performance tuning, capacity planning, and incident response, while coordinating with vendors to meet SLAs and deliver reliable