Network Engineer

Tap Growth ai; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tap Growth ai in Singapore is seeking a skilled Network Engineer to design, implement, and maintain our network infrastructure. The role requires hands-on management of switches, APs, firewalls, DNS appliances, and VPN/security configurations to ensure optimal performance and robust security.

The ideal candidate will have 3+ years of experience with large campus networks, CCNA certification, and a proactive, ownership-driven mindset, with the ability to liaise with vendors and internal teams on

Qualifications

• Bachelor's degree required in CS/Engineering or related field.
• 3+ years' experience as a Network Engineer supporting large campus networks.
• CCNA certification required; PCNSA/PCNSP is a plus.

Responsibilities

• Manage, administer, configure, and provide technical support for network equipment and services.
• Install, maintain, and upgrade network hardware and software; apply patches and remediation.
• Troubleshoot network problems and provide on-site support as needed.
• Conduct daily checks, monitor availability, and analyze performance data for network health.
• Document configurations and changes; ensure weekly backups; track outages and SLA resolution.
• Coordinate with ISPs and internal teams on operational matters.

Skills

Analytical thinking

Problem solving

Ownership

Self-motivation

Education

Bachelor's degree in Computer Science/Engineering/related field

CCNA certification

PCNSA/PCNSP certification (plus)

Job description

We are looking for a skilled and dedicated Network Engineer to join our team in Singapore. The ideal candidate will possess strong technical expertise, a problem-solving mindset, and the ability to work collaboratively in a dynamic environment. You will be responsible for designing, implementing, and maintaining network systems that ensure optimal performance and security.

Key Accountabilities

• Manage, administer, configure, and provide technical support for network equipment (switches, wireless APs, firewalls, DNS appliances, UPS) and services, including VLANs, ACLs, firewall rules, DNS, and IP address management.
• Install, maintain, and upgrade network hardware firmware/software; apply patches, hotfixes, and manage vulnerability remediation.
• Take ownership of network problems, troubleshoot and resolve issues related to hardware, software, and firmware, performing on-site support as needed.
• Conduct daily system checks, monitor network services availability, and contribute to network health checks by analyzing alerts, statistics, and performance data.
• Manage and document all network device configurations, changes, and ensure weekly automated backups.
• Record network service outages and follow up on outstanding technical issues with vendors to ensure resolution within Service Level Agreement (SLA).
• Liaise effectively with ISPs, other service providers, and internal teams on operational matters.
• Assist and work with vendors with cabling management, including patching, documentation, 1st level troubleshooting of connections, and ensuring correct configuration/labeling of new outlets.
• Provide support for wireless configuration and surveys.
• Maintain comprehensive network documentation (diagrams, topologies, issues) and assist in proactive monitoring and monthly reporting for network resources.
• Conduct annual asset verification, track equipment movements (deployment, RMA, relocation, decommissioning), and update inventory records.
• Participate in network implementation and migration projects as required.
• Assist in supporting operational requirements such as power maintenance shutdowns, periodic system audits, and service validation.
• Adhere strictly to policies, rules, regulations, and IT security policies in all operational aspects.

Desired Experience, Knowledge & Attributes

• Bachelor's degree in Computer Science, Engineering, or a related field
• 3+ years' experience as a Network Engineer supporting large campus network
• Strong analytical and problem-solving skills
• Self-motivated with a strong sense of ownership
• Possesses a valid CCNA certification
• Certification in PCNSA/PCNSP is a plus