Network Engineer

ALPSOFT TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

ALPSOFT TECHNOLOGIES PTE. LTD. is seeking a Network and Security Engineer to support and manage routers, switches, firewalls, VPN gateways, and related devices in Singapore.

You will handle day-to-day network operations, respond to incidents, and maintain diagrams, inventory, and incident reports. The role requires 3+ years' experience and relevant certifications, with opportunities for collaboration and ongoing training.

Qualifications

• Diploma in Information Technology or a related field.
• Minimum 3 years of experience in managing network and security infrastructure.
• ItIL certified, CCNA or equivalent network certifications.

Responsibilities

• Support and manage routers, switches, firewalls, IPS/IDS systems, VPN gateways, proxies, NAC appliances, load balancers, and related devices.
• Perform day-to-day network and security operations, including monitoring and managing network infrastructure.
• Respond to network incidents according to severity levels and meet service levels.
• Maintain network diagrams, configuration records, inventory, incident reports, and reports on performance.
• Collaborate with third-party vendors, operators, ISPs, and other service providers; assist with onboarding of systems.
• Ensure compliance with company policies and information security guidelines; provide training to enhance knowledge.

Skills

Network security

Troubleshooting

Documentation

Communication

Teamwork

Independent work

Education

Diploma in Information Technology or related field

Job description

Key Responsibilities

• Network and Security Equipment Management:
  • Support and manage routers, switches, firewalls,Intrusion
  • Detection/Intrusion Prevention System, VPNgateways, proxies, Wire Lan
  • Controllers, Network Access Control appliances,load balancers, Network Management System, other network and firewalldevices.
  • Perform day-to-day network and securityoperations, including monitoring and managing network infrastructure.
• Incident and Problem Management:
  • Respond to network incidents according toseverity levels and meet service level requirements.
  • Handle high-pressure situations, identifyproblems, and make quick decisions to resolve issues.
  • Adhere to incident management workflows andprocedures.
• Documentation and Reporting:
  • Maintain and update network diagrams,configuration records, inventory, RMA records, and incident reports.
  • Provide timely and accurate reports on networkperformance, capacity planning, and incident analysis.
• Collaboration and Coordination:
  • Work closely with third-party vendors,telecommunication operators, ISPs, and other service providers.
  • Participate in transition planning and supportthe onboarding of network and security systems.
• Compliance and Training:
  • Ensure compliance with company policies,information security guidelines, and health and safety regulations.
  • Provide continuous training to enhance knowledgeand skills in network administration and management.

Qualifications

Education: Diploma in Information Technology or arelated field.

Experience: Level 1: Minimum of 3 years of experience inmanaging network and security infrastructure.

Certifications: Level 1: ITIL certified, CCNA or equivalentnetwork certifications.

• Strong technical knowledge of network andsecurity systems.
• Excellent problem-solving and decision-makingskills.
• Ability to work independently and as part of ateam.
• Strong communication and interpersonal skills.

Working Conditions

• Ability to work on standby, including nights,weekends, and holidays.
• On standby and contactable 24/7 for support andescalation.