Navy Operations & Digital Transformation Lead

National Heritage Board; Singapore; On-site; SGD 78,000 - 110,000; Full time

Job summary

National Heritage Board is seeking a capable business analyst to bridge operations, technology and product delivery. You will translate operational challenges into actionable digital transformation recommendations and solutions.

You will engage units, document requirements, create user stories, plan sprints and support UAT and deployment. You will also streamline processes, ensure governance, and navigate complex stakeholder priorities within a national context.

Qualifications

• Education in Business Analytics, Information Systems, Computer Science, Engineering, Operations Research or a related discipline is preferred.
• At least 3 years of relevant experience in business analysis, digital product delivery or digital transformation is preferred.
• Certified Business Analysis Professional (CBAP), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP) or equivalent certifications are preferred.
• Strong analytical and problem-solving skills
• Good communication and stakeholder management skills(Applicants with no experience may apply.)Appointment will be commensurate with your experience.Only shortlisted candidates will be notified.

Responsibilities

• Engage operational units to understand business needs, facilitate discovery workshops and design-thinking sessions, and develop future-state workflows and transformation recommendations
• Gather, document and validate requirements, translating them into user stories, process maps and acceptance criteria
• Recommend the most appropriate solution pathway, including existing or custom-developed solutions
• Support sprint planning, backlog refinement, User Acceptance Testing (UAT) and deployment planning of product delivery
• Identify opportunities to streamline processes, conduct workflow analysis and process redesign exercises
• Ensure compliance with governance directives, supporting use-case registration, impact assessments and documentation
• Navigating product requirements from users and understanding the military context to deliver operationally relevant digital solutions
• Managing a diverse range of stakeholders with competing priorities and expectations, while ensuring alignment to operational outcomes and compliance with governance requirements

Skills

Analytical skills

Problem-solving

Communication skills

Stakeholder management

Education

Business Analytics

Information Systems

Computer Science

Engineering

Operations Research

Job description

National Heritage Board is seeking a capable business analyst to bridge operations, technology and product delivery. You will translate operational challenges into actionable digital transformation recommendations and solutions.

You will engage units, document requirements, create user stories, plan sprints and support UAT and deployment. You will also streamline processes, ensure governance, and navigate complex stakeholder priorities within a national context.