Multilingual Appointment Setter – Outbound Calls

8 MEDI-AESTHETICS (DHOBY GHAUT) PTE. LTD.; Singapore; On-site; SGD 17,000 - 22,000; Full time

Job summary

8 MEDI-AESTHETICS (DHOBY GHAUT) PTE. LTD. is looking for an outbound call center associate to engage prospects from a leads pool, book appointments, and maintain professional client relationships in Singapore.

The role requires excellent communication in English and Mandarin and the ability to reschedule appointments promptly. You will handle calls to remind clients of upcoming bookings and perform ad hoc duties as assigned by management.

Qualifications

• Minimum 1 year of outbound call center experience.
• Excellent interpersonal and communication skills.
• Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Responsibilities

• Engage and establish good relationships with Prospects, from an assigned pool of leads.
• Maintain a high level of professionalism and service while speaking to Prospects or Clients.
• Manage appointment cancellations and reschedule new appointments with prospects promptly.
• Conduct regular calls with the Prospect or Client to book appointments for him/her.
• Call Prospect or Client to remind them of their appointment.
• Any other ad hoc duties assigned by the supervisor or Management.

Skills

Outbound calling

Interpersonal communication

English proficiency

Mandarin proficiency

Job description

8 MEDI-AESTHETICS (DHOBY GHAUT) PTE. LTD. is looking for an outbound call center associate to engage prospects from a leads pool, book appointments, and maintain professional client relationships in Singapore.

The role requires excellent communication in English and Mandarin and the ability to reschedule appointments promptly. You will handle calls to remind clients of upcoming bookings and perform ad hoc duties as assigned by management.