Multi-Platform IT Support Engineer (L1)

TRINITY CONSULTING SERVICES PTE. LTD.

Singapore

On-site

SGD 45,000 - 70,000

Full time

14 days+

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Job summary

TRINITY CONSULTING SERVICES PTE. LTD. is seeking an IT support professional in Singapore. The role requires a minimum of 3-5 years of IT experience, focusing on helpdesk and application support.

Key skills include familiarity with ticketing systems and platforms such as Salesforce and ServiceNow. Strong communication skills are essential for this position, which involves user-facing support and cross-team coordination.

Qualifications

  • Minimum of 3-5 years of IT experience is required.
  • Prior experience in IT helpdesk or application support is preferred.
  • Strong communication skills for user-facing support.

Responsibilities

  • Provide user-facing support and manage multiple platforms.
  • Coordinate cross-team activities and manage time-sensitive support requests.

Skills

IT experience
User-facing support
Cross-team coordination
Familiarity with Salesforce
Hands-on with ticketing systems

Tools

Salesforce
ServiceNow
Jira
Workato
UiPath
Workday/Cumulus
Tableau
Slack

Job description

TRINITY CONSULTING SERVICES PTE. LTD. is seeking an IT support professional in Singapore. The role requires a minimum of 3-5 years of IT experience, focusing on helpdesk and application support.

Key skills include familiarity with ticketing systems and platforms such as Salesforce and ServiceNow. Strong communication skills are essential for this position, which involves user-facing support and cross-team coordination.

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