Migrant Worker Engagement & Welfare Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a compassionate and professional interviewer to conduct welfare interviews with migrant workers living in dormitories in Singapore.

You will gather feedback on facilities, services, and living conditions to ensure welfare standards meet regulatory requirements and support a positive living environment. The role requires strong interpersonal and interviewing skills, cultural sensitivity, and a genuine commitment to improving worker wellbeing.

Qualifications

• Diploma or higher in social sciences, psychology, human resources, community development, social work, public policy, or related fields.
• Strong communication, interviewing, and analytical skills.
• Ability to engage with diverse migrant worker populations.

Responsibilities

• Conduct face-to-face welfare interviews with migrant workers across dormitories.
• Build trust with workers from diverse backgrounds.
• Assess satisfaction with accommodation, facilities, food, safety, healthcare, and welfare programs.
• Gather qualitative and quantitative feedback and prepare reports.
• Escalate welfare or safety concerns promptly.
• Collaborate with dormitory operators, service providers and agencies to improve living standards.

Education

Diploma in Social Sciences / Psychology / Human Resources / Public Policy or related disciplines

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a compassionate and professional interviewer to conduct welfare interviews with migrant workers living in dormitories in Singapore.

You will gather feedback on facilities, services, and living conditions to ensure welfare standards meet regulatory requirements and support a positive living environment. The role requires strong interpersonal and interviewing skills, cultural sensitivity, and a genuine commitment to improving worker wellbeing.