Medical Lab Assistant: Precise Diagnostics & Customer Care

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

National University Hospital (Singapore) Pte Ltd is seeking a Laboratory Technician to perform diagnostic procedures and related activities, ensuring quality service for internal and external customers.

Responsibilities include receiving specimens, LIS operation, sample sorting, basic rapid testing, maintenance, and adherence to safety and accreditation standards. A Higher NITEC is required with relevant laboratory experience preferred.

Qualifications

• Good laboratory skills.
• Basic computer skills.
• Service oriented and customer focused.
• Good team player and have good interpersonal skills.

Responsibilities

• Receive laboratory specimens through main Pneumatic Tube delivery system.
• Receive laboratory specimens and reject those that are unsuitable for analysis.
• Operate the Laboratory Information System (LIS) to perform functions such as order entry (only if required), sample receipt and result query.
• Sort and arrange samples in collection bins for different divisions and dispatch samples to correct stations.
• Perform simple (blood, urine and other body fluids) processing and sorting.
• Manage sample movement to and from Sample Manager, to and from Aliquoter, to off-line analysers, and to any other locations required.
• Receive and respond to enquiries from Customers at Reception desk on samples movement, or be able to escalation to suitable personnel when they are unclear.
• Perform basic rapid testing.
• Alert appropriate laboratory personnel of critical values.
• Undertake preventive maintenance on laboratory instrumentation.
• Notify appropriate laboratory personnel when laboratory instruments malfunction.
• Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
• Report any adverse incidents to senior member of staff.
• Perform shift duties as required.
• Keep current with new instrumentation, techniques and procedures by attending/participating in appropriate workshops, seminars and in-service education classes.
• Comply with good laboratory practice as set out by the Laboratory Accreditation Programme of the College of American Pathologists and Singapore regulatory agencies such as the Medical Audit & Accreditation Unit 14. Receive and resolve queries from customers.
• Comply with all requirements of the Laboratory Safety Manual.
• Comply with DLM Workplace Etiquette in line with NUHS Core Values

Education

Higher NITEC

Job description

National University Hospital (Singapore) Pte Ltd is seeking a Laboratory Technician to perform diagnostic procedures and related activities, ensuring quality service for internal and external customers.

Responsibilities include receiving specimens, LIS operation, sample sorting, basic rapid testing, maintenance, and adherence to safety and accreditation standards. A Higher NITEC is required with relevant laboratory experience preferred.