Social Media & Partnership Lead (Household Appliance - Retail Distributor)
A Social Media & Partnership Lead is sought to drive social growth, content direction, creator collaboration, and brand partnership opportunities across a retail and e-commerce group. This is a strategic in-house role responsible for building social media presence, managing KOL and creator partnerships, and developing supplier-funded content opportunities. The ideal candidate understands how social media, creator marketing, brand storytelling, and commercial partnerships work together to support business growth.
Key responsibilities
- Plan monthly social media direction, content pillars, campaign content, and posting rhythm across channels
- Own the group content calendar, ensuring alignment with business priorities, campaigns, product pushes, and seasonal opportunities
- Develop content angles for lifestyle, home, kitchen, retail, and e-commerce products
- Identify suitable creators, KOLs, influencers, or content partners for each brand, product, and campaign
- Prepare creator briefs, talking points, product angles, campaign messages, and deliverable expectations
- Coordinate with brand principals and suppliers on content opportunities, paid features, and supplier-funded campaigns
- Package and coordinate paid content opportunities to generate additional revenue from brand collaborations
- Support the performance marketing team with creator content and campaign assets for paid ads and product launches
- Track content performance including reach, impressions, engagement rate, clicks, saves, shares, and sales impact
- Maintain and review creator database covering rates, collaboration history, content quality, and suitability
About you
- Experience managing social media content calendars, creators, KOLs, influencers, or brand partnerships
- Strong understanding of social content for lifestyle, home, kitchen, retail, e-commerce, or consumer product categories
- Able to translate campaign priorities and product selling points into content angles and creator briefs
- Comfortable communicating with suppliers, brand principals, creators, freelancers, and internal teams
- Strong eye for content quality across visuals, video, hooks, captions, and brand consistency
- Able to review creator content and provide clear, constructive feedback
- Good understanding of engagement, reach, impressions, and content performance metrics
- Commercial mindset to identify and monetise paid content, supplier-funded campaigns, and brand collaborations
- Organised, detail-oriented, and able to manage multiple brands, campaigns, and content deadlines simultaneously