About ELLO
ELLO is a Singapore-based AgeTech startup building technology to help families care for ageing loved ones at home.
Our AI-powered Care Camera detects critical events such as falls, fainting, distress, prolonged inactivity, wandering, smoke and fire, and alerts caregivers quickly with visual context.
We're building beyond a care camera towards a broader home care platform that helps families not only know when something has happened, but better understand how their loved ones are doing every day.
We're still an early-stage company, which means speed, ownership and resourcefulness matter. We’re looking for someone who can move comfortably between creative execution, campaign management and performance analysis.
The Role
We're looking for a Marketing Executive – Growth & Performance to take ownership of ELLO's day-to-day marketing execution across content, paid media, CRM, social commerce and performance tracking.
You should be comfortable doing everything a hands-on creative marketer does — editing videos, designing assets, writing copy and supporting campaigns — while also being able to run ads, manage tracking and interpret channel performance.
This is a role for someone who doesn't just ask:
"Did we launch the campaign?"
You should also be asking:
"Did it work, why did it work, and what should we change next?"
What You'll Own
Content & Creative
- Edit short-form video for social, advertising and product content
- Design social media graphics, campaign assets and promotional materials
- Create EDM and newsletter visuals
- Write and adapt captions, ad copy and marketing messages across platforms
- Develop simple scripts and concepts for short-form video
- Support creator, influencer and UGC content production
- Produce materials for exhibitions, events, partnerships and sales initiatives
- Maintain consistency across ELLO's visual identity and tone of voice
Paid Media
- Set up, launch and manage campaigns in Meta Ads Manager
- Build and optimise campaign, ad set and audience structures
- Monitor creative and campaign performance
- Manage retargeting and prospecting campaigns
- Work with Meta Pixel and conversion event implementation
- Identify underperforming campaigns and recommend optimisation actions
- Test different creatives, audiences, messaging and offers
TikTok & Social Commerce
- Manage ELLO's TikTok Shop presence
- Maintain product listings and promotional content
- Coordinate affiliate and creator activity
- Support livestream planning and execution
- Track social commerce performance and identify opportunities for growth
- Work with creators to develop content that can support both organic reach and conversion
CRM & Email
- Manage HubSpot CRM and email marketing activities
- Build and maintain customer and lead segments
- Support automated email journeys and campaign workflows
- Monitor email deliverability, open rates, click-through rates and conversions
- Troubleshoot basic deliverability or CRM issues
- Maintain clean and usable customer data
Tracking & Attribution
- Maintain UTM conventions across campaigns and channels
- Ensure campaigns are properly tagged for attribution
- Track customer journeys across paid, organic, CRM and e-commerce channels
- Pull channel and campaign performance data
- Identify gaps or inconsistencies in tracking
Performance & Reporting
- Track key marketing metrics including CAC, CTR, CPC, CPM, conversion rate and ROAS
- Analyse campaign and channel performance
- Identify patterns in creative, audience and messaging performance
- Prepare concise performance updates for the Founder
- Recommend what to stop, continue, scale or test next
- Help improve ELLO's overall marketing funnel from awareness to conversion
What We're Looking For
- 2–3 years of hands-on marketing experience
- D2C, e-commerce or consumer product experience strongly preferred
- Proven experience using Meta Ads Manager
- Comfortable setting up and managing paid campaigns independently
- Familiar with Meta Pixel, campaign attribution and conversion tracking
- Good understanding of UTMs and performance reporting
- Proficiency in Adobe Creative Suite
- Able to edit short-form video and produce basic marketing creative
- Strong written English and copywriting ability
- Comfortable working with numbers and marketing data
- Able to interpret performance rather than simply report it
- Independent and comfortable working with minimal supervision
- Resourceful and willing to figure things out without waiting for detailed instructions
Bonus Points
It's a plus if you have experience with:
- HubSpot or other CRM/email platforms
- TikTok Shop or social commerce
- Affiliate or creator marketing
- Livestream commerce
- Video scripting and storyboarding
- Google Analytics
- Shopify or other e-commerce platforms
- Landing page optimisation
- Marketing automation
- Basic CRO or funnel optimisation
What Success Looks Like
You should be able to take a campaign from idea to execution:
Concept → Creative → Launch → Tracking → Performance → Optimisation
You won't just be judged by how much content gets produced.
We care about whether marketing is helping ELLO generate stronger awareness, better leads and more customers — and whether we're learning from every campaign we run.
What This Role Isn't
This isn't a pure performance marketing role where creative work is outsourced to someone else.
It also isn't a pure content role where your job ends once something gets posted.
We're looking for someone who can operate across creative + growth + data and understands how they connect.
In a startup, the Facebook ad that isn't converting may require a media buying fix.
Or it may just need a much better video.
You should be comfortable figuring out which one.
Why Join ELLO?
You'll have significant ownership over how ELLO grows and reaches caregivers.
You'll have the opportunity to:
- Own meaningful parts of the marketing funnel
- Work directly with the Founder on growth strategy
- Experiment quickly and see results directly
- Develop across creative, performance, CRM and e-commerce
- Shape how ELLO approaches D2C growth
- Build systems and processes rather than inherit them
- Work on a product focused on helping families care better
We're looking for someone who enjoys both making things and measuring whether they worked.