Marketing Executive

RJ GLOBAL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 47,000 - 76,000; Full time

Job summary

RJ GLOBAL HOLDINGS PTE. LTD. is seeking a versatile marketer to manage social media, content, AI-driven campaigns, and both online and offline activities in a fast-paced setting.

The role involves designing promotional materials, producing videos, and using AI tools to optimize customer engagement and ROI. Strong multitasking and communication skills are essential for success in this position.

Qualifications

• Diploma or Degree in Marketing, Mass Communications, Business, or related field.
• Minimum 2 years in marketing and customer service or related roles.
• Experience with offline and online marketing activities.
• Experience handling customer feedback across digital and in-person channels.
• Experience with Shopee, Lazada, and food delivery platforms is a plus.
• Proficient with AI tools (ChatGPT, Grok, DeepSeek) and MidJourney/CapCut.
• Strong understanding of social media trends and engagement strategies.

Responsibilities

• Plan, create, and manage social media content across platforms (Facebook, Instagram, TikTok, LinkedIn, etc.).
• Coordinate online and offline marketing campaigns and promotions.
• Design posters, banners, and promo materials using AI tools.
• Shoot, edit, and produce engaging videos with CapCut.
• Collect and analyze customer feedback to improve marketing and CX.
• Prepare reports and insights for stakeholders.

Skills

Social media marketing

Content creation

Customer service feedback

Digital marketing

Branding

Education

Diploma or Degree in Marketing/Mass Communications/Business

Tools

CapCut

MidJourney

ChatGPT

Grok

DeepSeek

Job description

Job Description & Requirements

The ideal candidate thrives in a fast-paced environment, is highly adaptable, and able to manage multiple marketing functions, including content creation, social media management, AI-driven marketing, offline and online marketing activities, and design. This role requires a tech-savvy individual who can also handle customer service feedback to improve marketing effectiveness and customer experience.

Key Responsibilities

1. Social Media, Content Creation & Marketing

• Plan, create, and manage social media content across various platforms (Facebook, Instagram, TikTok, LinkedIn, etc.).
• Leverage social media platforms to generate leads and convert engagement into sales opportunities
• Support both online and offline marketing activities, including digital campaigns, in-store promotions, events, and printed materials.
• Design posters, banners, and promotional materials using MidJourney and other AI-driven tools.
• Shoot, edit, and produce engaging videos using CapCut and similar software.

2. AI & Digital Marketing

• Utilize AI tools such as ChatGPT, Grok, and DeepSeek to optimize marketing strategies and customer engagement.
• Leverage AI-driven analytics to refine marketing campaigns and improve ROI.
• Explore emerging AI technologies to enhance content creation and audience targeting.

3. Campaigns, Branding & Customer Service Feedback

• Develop and support marketing campaigns aligned with brand objectives and business goals.
• Work closely with design teams and agencies to ensure consistent branding.
• Collect, monitor, analyze, and respond to customer service feedback from social media, e-commerce platforms, food delivery apps, surveys, and in-store channels.
• Able resolve feedback, improve customer satisfaction, and enhance brand perception.
• Prepare reports and insights based on customer feedback to support marketing and operational improvements.
• Create impactful presentations using PowerPoint (PPT) and mind-mapping tools for internal and external stakeholders.

4. Marketing Strategy & Execution

• Explore and propose new sales and distribution channels such as Shopee, Lazada, food delivery platforms, and corporate gifting opportunities, working closely with the operations team for implementation.
• Assist in developing and executing marketing strategies for product launches, promotions, and seasonal campaigns.
• Monitor market trends, competitor activities, and customer preferences to improve marketing effectiveness.
• Collaborate with cross-functional teams, including operations, sales, and customer service, to drive business growth.

5. Agency & Vendor Management

• Coordinate with external agencies for digital marketing, public relations, and creative services.
• Support relationships with influencers and brand ambassadors to increase brand visibility.

Requirements

• Diploma or Degree in Marketing, Mass Communications, Business, or a related field.
• Minimum 2 years of working experience in marketing and customer service, or a related role.
• Familiarity with offline and online marketing activities.
• Experience handling customer service feedback across digital and in-person channels.
• Experience with e-commerce platforms such as Shopee, Lazada, and food delivery applications is an advantage.
• Proficiency in AI tools such as ChatGPT, Grok, and DeepSeek, with experience using MidJourney (design) and CapCut (video editing).
• Strong understanding of social media trends and engagement strategies.
• Ability to work under pressure and meet tight deadlines in a fast-moving environment.
• Good communication, creativity, and problem-solving skills.
• Well-organized with strong multitasking abilities.