JOB ROLE Summary
The Market Solutions Asia (MSA), Sales is responsible for acquiring and managing a portfolio of Corporates, Financial Institutions (FI) and Non-Bank Financial Institutions (NBFI) clients. He/She is resourceful in acquiring clients through targeted relationship building, networking and referrals. He/She provides advice on customised products, services and solutions as well as cross-sell the full suite of MSA products, while maintaining compliance with organisational and regulatory policies. He/She applies his/her deep FI and NBFI industry knowledge to deliver specific solutions to the clients and therefore contributes to MSA Sales’ financial targets.
The MSA Sales demonstrates high level of work integrity towards clients, colleagues and other counterparties.
Key Tasks/Main Responsibilities
1) Acquire and manage clients
- Identify and prospect new clients and business opportunities, and manage attrition of existing clients
- Develop and maintain ongoing relationships with clients to provide quality service
- Make regular visits to clients, log call reports and ensure effective follow-ups
- Manage assigned portfolio of Corporates, FIs and NBFIs on a regular basis to ensure clients' financial objectives are met
- Closely monitor client activities through client database on revenue, volume, interests and products
- Respond to clients' queries relating to credit, deposits, products and operational issues
- Understand requirements for working with sovereigns and different client types
- Obtain market intelligence (market trends, competitors) fortimely execution of sales strategies
- Ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering – Financing of Terrorism (AML-FT) policies and procedures in order to effectively mitigate and manage risk
2) Advise clients on recommended products, services and solutions
- Develop and implement customised strategic plans for clients based on knowledge of client’s industry, growth projections, funding strategies and objectives
- Cross-sell products by leveraging on FI and NBFI relationships including coordinating with other business units and product specialists to market MSA products and services for customised solutions
- Provide ideas to ensure optimal client reach and product exposure for effective operations that optimise delivery to clients and enable the bank to differentiate itself
- Maintain professional and technical knowledge by attending educational workshops/seminars/conferences to effectively advise clients and keep abreast of market developments
3) Know the Bank and liaise with other departments
- Collaborate with Credit Risk team on analysis, structuring, negotiation, and documentation of limit requests
- Know the Bank and the Group in order to drive new business revenue, and to deliver an effective sales distribution of the Bank's forex, money market, capital market, investment and fund products/services
- Collaborate with other units of the Bank/Group to capture business opportunities among APAC clients by offering value-added products and solutions (eg funds, hedging solutions)
- Comply with Bank's regulatory policies and guidelines and adhere to the internal credit limit framework and Financial Risk Limits set by the Risk management Department.
Requirements
- Min. Bachelor's Degree in Banking and/or Finance, Business, Engineering
- Up to 5 years of relevant experience in Treasury Sales
- Must have already obtained FMRP certification
- Having other relevant CMFAS certification will be a plus
- Good communication and collaborative skills to effectively bridge issues and topics across departments and clients