Market Manager (Singapore)

GTN_IDN PT Global Tiket Network; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

tiket.com is seeking a senior hotel partnerships professional to expand the hotel network and optimize commercial terms. You will manage key accounts, negotiate promos, and ensure strong relationships with hotel partners to maximize bookings and margins.

Ideal candidates have 5+ years in sales/e-commerce revenue roles within travel or OTA sectors, excellent English, and proven ability to influence stakeholders. This role requires a proactive team player in a fast-paced environment.

Qualifications

• Bachelor's degree in any relevant field or equivalent experience.
• Minimal 5 years of sales, e-commerce and/or revenue management experience, preferably in hotel/travel/hospitality.
• Strong interpersonal skills and ability to influence stakeholders.
• Ability to research, prepare and communicate proposals to partners.
• Excellent command of English in written and spoken forms.

Responsibilities

• Acquire new hotel partners and manage hotel accounts as assigned.
• Review and improve commercial terms with hotel partners to boost margins.
• Monitor price competitiveness and inventory availability at all times.
• Support related departments on customer bookings and SLA achievements.
• Present and train hotel partners; drive campaigns to improve margins.

Skills

Interpersonal skills

Stakeholder influence

Proposal research

English proficiency

MS Office

Analytical thinking

Team player

Creative thinking

Problem solving

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Main duties in flying with us:

• Acquire new hotel partners
• Manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners
• Review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
• Monitor and improve price competitiveness and room inventory availability at all times
• Support related departments on customer bookings
• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department's target and KPI
• Review and evaluate hotel performances and improve business production to hotel partners
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
• Support and participate in the company’s campaign / tactical promotion projects
• Invite & sign hotels on special agreements to improve margin and competitiveness
• Conduct presentations/workshops to hotel partners to strengthen the overall relationship

Mandatory belongings that you must prepare:

• Bachelor's degree in any relevant field or equivalent experience
• Minimal 5 years of experience in sales, e-commerce and/or revenue management, highly preferred within hotel, travel, or hospitality industry (especially OTA channels)
• Strong interpersonal skills and ability to influence external/internal stakeholders
• Ability to research, prepare and communicate various proposals to potential and current hotel partners
• Languages: English written and verbal will be advantage
• Success in acquiring, building and maintaining long-term customer relationships
• Excellent command of English language, both written and spoken
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong problem-solving, analysis, and planning skills
• Adapts well - and is energized by - changing and dynamic workplace and industry
• Possesses creative and innovative instincts and the ability to translate ideas into reality
• Thrives as a team player and demonstrates a strong work ethic

In the event that you haven've received any updates after 3 weeks, your data will be kept and we may contact you for another career destination.

Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.

tiket.com is the pioneer of online travel agent (OTA) in Indonesia established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering a full spectrum of travel products and services core to the travel experience, ranging from flights, ground transport, accommodations, attractions, activities, event ticketing, and travel essentials. tiket.com's mission is to accommodate the best access for online travel booking through web and mobile applications. In 2017, tiket.com became an affiliated company of Blibli and by 2021 became a consolidating subsidiary of Blibli. Blibli has a unified omnichannel ecosystem known as Blibli Tiket, consisting of its subsidiary entities, tiket.com, and Ranch Market. This is to emphasize the synergies within the ecosystem that provide convenience and added value for customers by offering more comprehensive, beneficial, and integrated services across every channel and platform. In 2022, Blibli's shares were officially listed and traded on the Indonesia Stock Exchange (IDX) under the stock code "BELI." tiket.com is the fastest-growing OTA in the world by Sabre and rated the fastest Net Promoter Score (NPS) growth for OTA among its peers, according to a survey done by Jakpat. going anywhere? tiket.com!