Market Manager (Singapore)

tiket.com; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

tiket.com in Singapore seeks a Senior Hotel Partnerships professional to acquire and manage hotel partners, negotiate terms, and optimize pricing and inventory to drive bookings.

You will build relationships, monitor KPIs, and craft proposals to grow the hotel portfolio while collaborating with cross-functional teams to ensure accurate hotel content and a strong hospitality offering.

Qualifications

• Bachelor’s degree in any field or equivalent experience.
• Minimal 5 years of experience in sales, e-commerce and/or revenue management, preferably in hotel/travel/hospitality (OTA channels).
• Strong interpersonal skills and ability to influence external/internal stakeholders.
• Ability to research, prepare and communicate proposals to hotel partners.
• Excellent command of English, written and spoken.

Responsibilities

• Acquire new hotel partners and manage hotel accounts to improve margins.
• Monitor price competitiveness and room inventory to boost bookings.
• Support related departments on customer bookings and SLA achievement.
• Review hotel performance and optimize content to reflect accurate details.
• Conduct presentations/workshops to strengthen hotel partnerships.
• Collaborate on campaigns and promotions to enhance margins.

Skills

Interpersonal skills

Stakeholder management

Proposal research & writing

Team player

Problem-solving

Creative & innovative

Education

Bachelor’s degree

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your Main Duties In Flying With Us

• Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
• Monitor and improve price competitiveness and room inventory availability at all times
• Support related departments on customer bookings
• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department’s target and KPI
• Review and evaluate hotel performances and improve business production to hotel partners
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
• Support and participate in the company’s campaign / tactical promotion projects
• Invite & sign hotels on special agreements to improve margin and competitiveness
• Conduct presentations/workshops to hotel partners to strengthen the overall relationship

Mandatory Belongings That You Must Prepare

• Bachelor’s degree in any relevant field or equivalent experience
• Minimal 5 years of experience in sales, e-commerce and/or revenue management, highly preferred within hotel, travel, or hospitality industry (especially OTA channels)
• Strong interpersonal skills and ability to influence external/internal stakeholders
• Ability to research, prepare and communicate various proposals to potential and current hotel partners
• Languages: English written and verbal will be advantage
• Success in acquiring, building and maintaining long-term customer relationships
• Excellent command of English language, both written and spoken
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong problem-solving, analysis, and planning skills
• Adapts well to – and is energized by – changing and dynamic workplace and industry
• Possesses creative and innovative instincts and the ability to translate ideas into reality
• Thrives as a team player and demonstrates a strong work ethic

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.